Good Year provides excellent customer service and great mechanical work. The manager is kind and very helpful, running the front smoothly. The team diagnoses issues immediately and completes repairs promptly, getting customers back on the road quickly. They offer great prices on tires and other repairs, often going above and beyond. For instance, they have been known to fix additional problems, like a bumper, at no charge. The staff are great people and professionals who communicate well during the process. They work efficiently to avoid customers losing time from their workday. Many customers state they will return and recommend the business, noting that the service has gained them new, loyal customers.
The manager was kind and very helpful, he ran the front all by himself, and still managed to have everything run smoothly. Thank you for your customer service
March 2024
My Escape runs great, Alex. I wish you guys could have addressed the horn in the car, though.
December 2023
Ask for Alex! This location has honest people who aren’t trying to up charge you & the service is excellent.