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April 2023 by C. Walla
Hello..I had my taxes done last year (for 2021)At this same office..I told my tax preparer that i felt something was not quite correct about the amount i was getting back..Months later... The IRS sent me a apology letter (and a check for $1200 US) because my tax return had been filed incorrectly..I had them filed at this same office last year.I had to use this same office because of my new medical condition (per Dr. Order) i cannot drive a car or even ride a bicycle..Needleds to say next year,im going out of my way to not go to this location.
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March 2023 by Nadége Charles
I have been doing my taxes with JH for over 15 yrs I'm so grateful for them and the staff is great Sheila and Helen are so detailed and make sure you get everything you are eligible for customer service is a 10 Lake worth of location these two are amazing ?
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February 2023 by david paris
Excellent service from Helen at the lake worth location
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February 2023 by Ramon Living Life
Thanks again for providing excellent service , see you again next year.
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May 2022 by Cristina Grant
Not even worth one starr. Came to get my taxes done and no one in there and told the lady I want to do my taxes and she was like I can only doing people I have done that need to just sign papers and so on. That her schedule was full today yet no one was there besides me. Horrible way to do business. Will never come back to this location again.
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February 2022 by Jeffrey Bendell
Helen is an amazing person funny and knowlegeable. she did a great job on my taxes and I highly recommend her.
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August 2021 by cactus ack
this place was supposed to help my sister in law yesterday with her taxes, she paid $190.00 for it and ended up with $40.00 return. never explained why and when we went there today, a lady there kicked us out for us questioning them.. 1 star.
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February 2021 by Aaron Polish
this place was supposed to help my sister in law yesterday with her taxes, she paid $190.00 for it and ended up with $40.00 return. never explained why and when we went there today, a lady there kicked us out for us questioning them.. 1 star.
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January 2020 by jewel hardy
Very very fast an very detailed. I've been using them for years only place I will go.
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January 2019 by Darlene V.
The tax preparers are always friendly and welcoming. I have gone there for years. They are very knowledgeable about taxes and if there is a question that stumps them they get on the phone to get an answer befire you leave.
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February 2017 by Jodi W.
The woman who did my taxes well who was supposed to do my taxes was completely unprofessional. I ended up doing my taxes just using her computer and then they charged me 480 dollars to do my own. She wanted me to print out my taxes i had already done myself and she would just copy them because she came up with 1900 back because she forgot to put in a deduction or 2. That is when i had to explain taxes to the woman. Then I was pre-approved for 1300 dollar loan and then it took forever to get the money and they only gave me 700 dollars meanwhile I got 5090 dollars back. then on top of it they had no air conditioning and they explained that it cost to much to fix so they just live with it. GO ANYWHERE BUT THIS PLACE FOR YOUR TAXES!!!!!!
