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February 2024 by Jerry B.
We purchased chicken tenders through the drive through but when we got home it was 8 piece chicken, The kids don't eat that so we tried calling to fix it. we tried at least 1/2 dozen times and the phone was busy the rest of the night. It was also busy the next day including first thing in the morning.. I never reached anyone so we never got it fixed
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December 2023 by Timothy Mooney
The chicken leg they gave me was half gone … only bone on one
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December 2023 by ravie hafeez
This place is the worst KFC ever in South Florida. The entire employment staff from managers to cashiers all need to be fired.!! No one acknowledges you they seem to care more about feeding themselves and taking care of customers!!!
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December 2023 by Ted from Florida
Its a New Franchise that just opened with friendly folks and good food.
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December 2023 by E.
This place is a disaster... This is what happens when they leave it to kids to run a business. Slow, disorganised service, missing food, cold food...Everything has gone up in cost these days yet service has taken a nosedive.
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December 2023 by Sheridan H
Extremely slow, not worth the wait. All I ordered was a 5 piece kids nugget meal and waited 20 minutes for it. Only one person ordered ahead of me, it should not have taken even 10 minutes to make.
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November 2023 by J. “Mortgages by Jay” Vidal
Kid-friendliness: It's not fun when you have an 8 year old that barely eats anything. You then finally get your order of chicken tenders that are even too spicy for me the parent to withstand. We had to throw it all away.
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October 2023 by A M
Half my food was missing, chicken was undercooked and not edible. Went thru drive thru and I trusted them when asking if everything was in the bag before I drove off and manager Oscar said
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September 2023 by Chel
Chicken was inedible.
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September 2023 by navyjim58
Good KFC. Been there several times and the service is always good. Clean bathrooms and easy parking. They have no problem adjusting the order to how you want it. Definitely recommend.
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September 2023 by Craig Cohen
I Order a three piece meal and the order came out two thighs and a leg. I mention to the manager and he said that is the way it comes. I didn’t even touch the chicken and I ask him to please take a thigh a way and change to a white piece. He said no way. Very rudely, there is nothing anywhere it states what comes with the three piece meal. I was very angry with him cause he said it’s on you. I will never come back to this place ever again. We will drive the extra mile and go to the Royal Palm store. KFC with a manager or owner he will be in trouble cause I will mention this to all my friends and family DON’T EAT AT THIS PLACE ON 441 near lake worth road. Just so everyone knows I own a business for 40 years in West Palm Beach and I always make the customer happy even if it cost me one piece of chicken. Can’t believe KFC could open this place without checking the owner or manager out.
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September 2023 by Shawn Tartaglia
This is a new location and the staff was great. Unfortunately in my opinion the food at KFC, like so many others, has just gone so down hill the past few years. I pretty much only order the chicken pot pie.
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August 2023 by Monica Arevalo
The best chicken grill in this area we love
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August 2023 by Joann Buckley
Went to get a mash potato bowl, all I received was a half of bowl with only 4 lil pieces of chicken. For 7 and change. Will not be going back. The potatoes tasted funny.
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August 2023 by mark zapolsky
I really enjoy KFC and was excited this store was opening. Boy has it turned into a major disappointment.I go there regularly and there isn't a single time I go that my order is wrong.Tonight was a perfect example where I ordered 3 oiece white meat chicken meal. As my order was filled I confirmed that it was 2 breaststroke and a wing, not to mention extra crispy.The server told me no, I was getting a single breast, a drumstick and a thigh. I don't like drumsticks nor thighs and when I mentioned I come to the restaurant often and order the same thing she gave me a look like I didn't know what I got in previous visits.So she unhappily went back and gave me the white meat but of course I didn't know until I got home it was not extra crispy.On top of that my side order of mash was like half filled again I didn't know this until I got home. Let me also mention that mash potatoes weren't even hot.I bear no judgment on anyone but not a single time I have gone that I could understand what my server was saying much less them understanding me.This is just 1 example of incorrect orders. Every single time something is incorrect.Look it's not unreasonable to order a meal that is correct, hot and worth the money I spend.Based on my consistent issues I won't be going back anytime soon. It's too bad because it's in a very convenient location.