Metro by T-Mobile, located at 1117 Lake Ave, offers unbeatable prepaid plans and a variety of 5G phones from top brands like Apple, Samsung, and OnePlus. The store is known for its excellent customer service, with staff who are friendly and attentive. Many customers praise an employee for her impressive ability to find solutions and provide great offers, making the transition to MetroPCS seamless. While some customers have experienced wait times, the overall sentiment is positive, highlighting the professionalism and teamwork among the staff. The bilingual employees are particularly appreciated, enhancing communication for all customers. With a commitment to listening and addressing customer needs, this location is highly recommended for anyone seeking reliable service and support.
I have been with metro since 2018!!!! I love this store, I have my 3-line plan for 90 dollars and a free line. I recommend coming. Also, the girls who are here take their time. Excellent ? This store is now more amazing!!!!
March 2024
I got my new phone last month the guy was nice but I had to wait 30 minutes for him to unpack inventory. I thought that was rude Well he finally helped me.
December 2023
If you need to visit a metro pcs store I highly recommend this one, the employees actually listen to what you have to say, and then they fix the problem, and if they can't they call someone that can, the employees at this location are bilingual.
