Metro by T-Mobile, located at 1117 Lake Ave, offers unbeatable prepaid plans and a variety of 5G phones from top brands like Apple, Samsung, and OnePlus. The store is known for its excellent customer service, with staff who are friendly and attentive. Many customers praise an employee for her impressive ability to find solutions and provide great offers, making the transition to MetroPCS seamless. While some customers have experienced wait times, the overall sentiment is positive, highlighting the professionalism and teamwork among the staff. The bilingual employees are particularly appreciated, enhancing communication for all customers. With a commitment to listening and addressing customer needs, this location is highly recommended for anyone seeking reliable service and support.
Excellent service from Marlen ! Very professional, attentive, and dedicated. I truly appreciate the quality of her work and highly recommend.
September 2025
The 2 workers here were both bilingual in Spanish and English and went above and beyond to help me! Even used there own phone to help me deal with my issue. I will definitely go back there anytime.
August 2025
Nice bright young ladies, even though they were closing they were willing to help.
