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February 2024 by Black Gilles
My dad who is in his late 70’s only uses his phone to make/answer calls the employee tall skinny Spanish decent sold my dad a tablet KNOWING HE DOESN'T SPEAK ENGLISH he went there to pay his bill because he doesn’t like “autopay” and metro has thieves as employees to commit unethical sales practices why keep these guys employed or does metro condone this tactic?? I had customer service on the line she waited while we drove to the location and immediately upon arrival he locked the door and said they’re closed it’s 7:30 you close at 8pm how is this possible? He refused to open up even went as far as to ignore us as we stood there called a different location who said she’s heard of that particular location doing things like this in the community I say all this to say we will be pursuing legal advice Metro nor its employees will get away with this
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February 2024 by Marcela Fontes
They are thieves, they add items to the accounts, both tables and home internet equipment, they make and remove without taking into account the opinion or consideration of the customer. I don't know what is going to happen with that store, I wish it didn't exist because it takes advantage of the Latin community that unfortunately is the poorest and most misinformed. They are totally insensitive and abusive if they do an inspection there with clients they are going to turn out very badly, terrible service!!!!!!!!!!!!!
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January 2024 by Rony
If the workers in that store are thieves, the same thing happened to me. They added a tablet to my account without telling me anything. A month ago
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January 2024 by Jasmiin sosa
This location is one of the worst metro pcs I have encountered as soon as I walked in they refused to help me with my phone and told me they cannot help me .and the employees were very rude and unprofessional it seems like they hire teenagers who don’t do their job I have heard so many complaints about this store .
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January 2024 by Benzilla2.0
A bunch of thieves will give you tablets and keep them for themselves
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January 2024 by Aleaha Safran
My bill was supposed to be $45. I came in to the metro store at 400 Dixie Highway and they added 3 tablets to my bill and charged me $85 now. They crooked as hell. I'm going in now to have them removed and try to get reimbursed.
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January 2024 by Cristina Sanchéz
It's no use, they are thieves, they uploaded my bill without telling me that they connected a tablet and didn't give me the tablet.
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November 2023 by ANDRÉS PABLO
I used to pay 95 and now my bill is 135 ? That's doesn't make any sense , people here are stealing.its ridiculous very very very bad, definitely do not recommend coming here at all. DONT COME HERE
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November 2023 by Jorge Herrera
Awesome customers service from Jonathan got hooked up with a good deal !!
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November 2023 by Tony Morrell
I saw with my own eyes these kid that work on the store point the finger to the poor lady that was waiting outside for the store open , was 10:10 am these morning the store was supposed to be open 10:00 amAllready have 5 people on the line that’s when a lady with her daughter around 3 years old contemplated these guy point the middle finger to the lady only Bcz nicely she asked hen hey what time u open ur store it’s Allready 10:10 here says 10 am , when hen and other 2 people staying inside looking us, he point to tue floor that he was waiting to the floor get dry , very lasy kids , so Yong so lasy and so rude,Why he don’t get a dry map and dry fast , the floor does t look like wet at all , they just lady people and rude as can be when the customer is priority, the lady was late for dropOff her kid on the day care , I feel so sorry for her a Spanish lady that don’t speak English at all . The guy Can’t even be polite .It’s the end of the world I ll die and I’m not see all .tomorrow I ll post he’s photo it’s a tall Yong guy very confident of Hes selfMy friend toke video of hen
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November 2023 by alex castillo
The services are very bad. I do not recommend going to that store. The plans change every month and the employees( are in Bob Marley mode).
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November 2023 by Kade Suazo
Ive heard customers from this metro have to get help from other metro locations because of the fraudulent activity in this one please do not come here they will threaten to call the police if you don’t pay certain lines for tablets you didnt even pay for it happened to me today, avoid at all costs other metro locations also confirm that this certain one is sketchy and steals your money.
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July 2023 by Google user
If I could leave no stars, I would, pathetic service, I wouldn't recommend anyone to go this location, poor attitude and unwilling to help customers.
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July 2023 by Vivian Curras
If I could leave no stars, I would, pathetic service, I wouldn't recommend anyone to go this location, poor attitude and unwilling to help customers.
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June 2022 by Maria Domingo Juan
I want to thank Belma and Sasha for taking their time with me . I'm happy with the phone and the deal I got with this company. Great service and most importantly a very clean store
