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July 2024 by Cayito Lopez
I go here to pay my phone bill sometimes line is long but it's great
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September 2023 by Anubis Sibuna
Garbage store worthless junk phone and horrible service waste of money and time wish I never came and did business with garbage store.
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July 2023 by Hope Brandenburg
It's very fast.
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July 2023 by Daniel Dale
They are very friendly
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July 2023 by Kelly OC
Usually metric is good deals, but this place didn't. I find the Metro on lake horse and jog road much better with a lot better deals, also didn't like the phone I got from this place.
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July 2023 by Gaspar Cashin
Don't go to this place anymore. Excessive prices. I paid $950 for samsung s21 fe. Call customer service, the price is $699 and the jog road meter was $599, so here they only want to take advantage of the countrymen, I will never let my friends know this message here again. Customer service left them a reply and I have proof of receipt
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July 2023 by Yaniuska Soto
I have been in this Metro for years, for me it is a place where they respect and always care about helping their clients, having a solution for whatever you need.
Very professional, attentive and friendly staff.
I recommend this establishment 100%.
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January 2023 by K “Riotgirl”
Usually metric is good deals, but this place didn't. I find the Metro on lake horse and jog road much better with a lot better deals, also didn't like the phone I got from this place.
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November 2022 by dayana baby1
Highly recommend this store. Transfer my nu.ber from Verizon got best deal. Aplenty was very nice and knowledgeable.
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October 2022 by Maria Matias
Went to Metro to solve a problem with my phone. Got the best service from Arletty and store Manager Jose! Recommend this store 100%.Got 2 free tablets and new phone.
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July 2022 by Juan Medina
My problem wasn't fix
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June 2022 by Awaken 44
"Do not take your trade ins here at all" as they can just not accept them just cause they feel like it or to show some kind of upper ego "look what i can do" ordeal. While the phone was perfectly fine no screen damage, no water damage, no scratches.the phone did had a very minute pittin just on a corner I mean you need magnifying glasses to really look at this.This was funny, I handed the phone to one guy. The guy looks at it and says your all good your eligible for a trade in, only for him to take it to his "upper man" to then he says nah it cannot be traded due to a very minute pitting i mean the first guy comes back surprised and hands the phone back. I turned around and went to another T mobil were they were happy to take my trade in and processed with no hiccups just a quick glance at the phone and that was it. Listen ,I've been a customer for many years and to find this peculiar ( congress & 10th ave ) joint just not wanting to make sales at any given time or just because they feel like is very unprofessional, inexperienced and just plain Lazy. Avoid male figures in the mornings of Saturdays & Sundays or just avoid this place all together.
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May 2022 by Andrew mass
I finally came to the store to see if I can pick up a IPhone 11 Charger because when I purchased the phone the charger it came with wasn’t in stock that day. It has been a while since that day and I finally had time to return and pick it up and I’m told I need a receipt of my purchase of the phone. I was told to return and now I have to $30+ dollars for a charger that was supposed to come with the phone.
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November 2021 by Jose Casanova
best customer service experience
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July 2021 by Henry velandia
Excellent atention