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September 2023 by Anubis Sibuna
Garbage store worthless junk phone and horrible service waste of money and time wish I never came and did business with garbage store.
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July 2023 by Hope Brandenburg
It's very fast.
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January 2023 by K “Riotgirl”
Usually metric is good deals, but this place didn't. I find the Metro on lake horse and jog road much better with a lot better deals, also didn't like the phone I got from this place.
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November 2022 by dayana baby1
Highly recommend this store. Transfer my nu.ber from Verizon got best deal. Aplenty was very nice and knowledgeable.
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October 2022 by Maria Matias
Went to Metro to solve a problem with my phone. Got the best service from Arletty and store Manager Jose! Recommend this store 100%.Got 2 free tablets and new phone.
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June 2022 by Awaken 44
"Do not take your trade ins here at all" as they can just not accept them just cause they feel like it or to show some kind of upper ego "look what i can do" ordeal. While the phone was perfectly fine no screen damage, no water damage, no scratches.the phone did had a very minute pittin just on a corner I mean you need magnifying glasses to really look at this.This was funny, I handed the phone to one guy. The guy looks at it and says your all good your eligible for a trade in, only for him to take it to his "upper man" to then he says nah it cannot be traded due to a very minute pitting i mean the first guy comes back surprised and hands the phone back. I turned around and went to another T mobil were they were happy to take my trade in and processed with no hiccups just a quick glance at the phone and that was it. Listen ,I've been a customer for many years and to find this peculiar ( congress & 10th ave ) joint just not wanting to make sales at any given time or just because they feel like is very unprofessional, inexperienced and just plain Lazy. Avoid male figures in the mornings of Saturdays & Sundays or just avoid this place all together.
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May 2022 by Andrew mass
I finally came to the store to see if I can pick up a IPhone 11 Charger because when I purchased the phone the charger it came with wasn’t in stock that day. It has been a while since that day and I finally had time to return and pick it up and I’m told I need a receipt of my purchase of the phone. I was told to return and now I have to $30+ dollars for a charger that was supposed to come with the phone.
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November 2021 by Jose Casanova
best customer service experience
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May 2021 by Morgana Church
The store was VERY clean. When we walked in, we were greeted right away by Danny. Told him what I was looking for in a phone, he showed me a couple of options. I walked out a VERY satisfied customer. he was EXTREMELY helpful, VERY knowledgeable as well. Answered ALL of my questions. When it's time for my next upgrade, I will be back :-)
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March 2021 by James L Certuche
Great service, wonderful people, the best team God bless them
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December 2020 by Marisela R Ceballo
Great customer service...l gat what l wanted and spend less then l was planning to...l am very happy with my new phone
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September 2018 by Eduardo Mendoza
Well It Good Store But When I Switch To Metropcs Got A Phone And Said Your Payment Was Paid Then It Say You Need Pay Why Metro Please Fix This ASAP
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May 2018 by Nina Martinez
The service is absolutely amazing. Very friendly and professional services they actually treat you like family. I can't say enough great thoughts about this store.
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May 2018 by Tracy Lee
Always helpful, friendly, and speak English!
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May 2018 by Javier Melendez
Best costumer service ever
