-
November 2023 by Leida Franco
I love you AB, your so great at what you do!!
-
September 2023 by Kevin Anderson
A.B is one of the best Metro T-Mobile representative I have ever dealt with .I highly recommend this store!
-
January 2023 by Stitch Shop
I live a hour away but i will be driving here every time i need something just to see AB. Definitely one of the best Metro By T-mobile locations I ever visited, that’s mostly because of AB and the people that works there. AB gave me and my wife the best customer service I ever had at a phone store. AB is very polite and knowledgeable. The store is pretty clean and it always smells good. We got new phones the process was very smooth. Thank you AB for the help.
-
January 2023 by Greg Brown
AB was very knowledgeable and helpful, he’s the only reason i got a new phone for my mom and she loved it. Will definitely be back here again.
-
December 2022 by Marlene Lopez
1 star, only because there’s no option for 0. Worst of the worst customer service ever!!! I have never seen a representative turn his back on a customer and leave him at the counter without giving him a convincing answer. Very disrespectful and super rude employee!. I had to get back to the store asking for a refund after they overcharged me for adding a new line to my existing plan, they couldn’t even break down the bill for me and every time they tried to give me an explanation they came out with a different version about the extra charge so I finally left the store without the refund or any solution for my problem and that’s a shame, I’ve been a loyal Metro customer for 7 years and I think I deserved a better treatment and also Metro deserves better employees. Now I’m seriously considering switching to another company. Stay away from this place!!
-
March 2022 by erica minnis
I lost a phone and wanted a replacement. Was lead to believe the cost of the upgrade was 188, when in fact the cost was 90. Additional items that I didn't even ask for was added to my purchase. Upgrades are non refundable. I hate dishonest practices. Never again.
-
March 2021 by Janee Cole
Sammi was an amazing associate and with his knowledge and experience he helped me pick out the right phone and plan that fit me. Thank you so much Sammi you made what has been a hard experience for me very easy and i greatly appreciate it and will recommend my friends come to this location as well.
-
March 2021 by donna dellarocca
Sammy was the best representative of Metro ever I'm coming to the store even though it's out of my neighborhood I give him a five star plus he helped me tremendously with many many things today.
-
January 2021 by fireinsp69
Only branch I visit and there are several between my home and this one. Excellent customer service every time.
-
October 2020 by Scarletts
Malek was extremely helpful and empathetic to my personal situation. He ensured all my needs were met and gave quality customer service.Thank you
-
August 2020 by Vanessa Nieves
When I walked in to this Metro location I was greeted by a friendly gentleman by the name of Sami. As he asked me questions I realized that he was extremely interested in what I wanted to do on and with my phone. I was literally amazed by his knowledge of the products that he sells. He was very genuine with his opinions of his products and his kindness was out of this world. YES THIS IS MY FOREVER STORE FOR ALL MY NEEDS!!!! THANK YOU FOR YOUR TIME AND HELPFULNESS!!!!
-
August 2020 by Mo Aziz
I was thrilled by the experience and knowledge that Sammy has. He full filled every single want and need of mine from the screen protector, case, phone, and wireless Bluetooth headset which works phenomenal by the way. I highly recommend this location and the staff there are full of wisdom thank you a million!!!!
-
August 2020 by Teresa Godin
The absolute best experience at this metro PCS store location!Fast, friendly, and truly took time to explain my new phone and it's features. I highly suggest shopping here for your next phone. Sami went out of his way to make me a highly satisfied customer. Will be back again soon.
-
August 2020 by Nate Cross
Sammy was awesome thank you for the best customer service and experience I have ever had with any cell phone provider you are great!!!! I can see you as the FUTURE CEO OF THIS COMPANY. Thank you and God Bless ?
-
August 2020 by anderson Djyooo
Sami gave me a amazing customer service he is very outgoing and very knowledgeable for me to provide the well service he gave me he deserves all the stars and I recommend him to help you with any help you need Thank you.
