“Amazing team! Came in due to a horrible experience from the AT&T store on Forest Hill and Jog (don’t go there especially if Jesson is there, just run). The service that my husband and I received was fantastic that we ended up leaving with a new phone and two Apple Watches and the next day I returned and upgraded my phone. Thank you for making our experience better!”
“I was here at the location. They end up fixing my phone and they give great customer service. And one of the employees have been there for over a decade and always does the hook up!”
“The customer service was also excellent. Whenever I had a question or needed assistance, the support team was responsive, friendly, and helpful. Switching to Total Wireless was smooth and hassle-free, with easy setup and activation”
“Mike is a great sales associate I was greeted upon entry and immediately was assisted with all needs will always recommend for a great establishment that sells and repairs devices”
“Mariela is so helpful and sweet and kind and she takes the time to help you and explain and see helped me today I had to go in and do some things that I didn't know how to do and I just want you all to know how sweet and helpful and understanding how wonderful and helpful and sweet she and Isaiah both are that she and Isaiah both are they work together very well as a team and that's what convinced me to change to your company and I am so pleased please to be a new customer of cricket glad and Isaiah as well they work so well together”
“This place is awesome. I had a great experience, and the Customer Representative is very welcome and knowledgeable his is willing to help you in everything you need. Thank you, Jovan, for your hard work. Definitely recommended for everyone.”
“Michelle was AMAZING. She was sweet, attentive and patient even though so many things were going wrong LOL. Boost could not have hired a better employee for this position. She's dedicated, positive and overall a good vibe. Thank you Michelle!”
“Mark was the absolute best! My phone was water damaged and wouldn’t turn on, i didn’t have anything backed up and was about to lose all of my stuff and not be able to transfer it to my new phone. Not only did Mark fix my phone, but he did it timely and kept me in the loop with updates the entire time. There was no guessing if/when it would be done he was super transparent on what would happen and all the possible outcomes. At first it was not working when he tried to fix it, but he continued to try and think of outside the box options to get my phone working and he eventually did, even though he was overwhelmingly busy with the holiday! Unfortunately Feels like a lot of businesses these days just want to do something quick, say they can’t help, and then get you out the door but this was not my experience here at all, they genuinely wanted to help me. Can’t recommend enough!”