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November 2023 by Nat Gemly
The worst bank I have ever seen. Horrible customer service.
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October 2023 by Maria Tascon
Called this branch to get $6000 cash on $100 bills at 5 pm, spoke w Lisa , she said it was ok , when I got there they didn’t have 100s available , I went to the manager cause that was the reason for me to call to get this specifically, manager was loud and didn’t help to solve the issue. She was rude and unprofessional.
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July 2023 by Ray M.
Great service great people. Great services Good location What else would want When you go there say hi for me Ray Manucy and Donna
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July 2023 by Maria Escobar
The manager helped us a lot and explained everything we needed to know.
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July 2023 by Larry Fleck
Maria Pinto is a total asset to this PNC BANK branch so please don't move her to another unless she requests a transfer.
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April 2023 by Melted dark chocolate
Went there before the fair close Jan 28. Quick process, very quiet. Only bank that is open on the weekends, Sathurday mainly at 2pm. If you need your money, drive over here.
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February 2023 by Eddie G
That's my bank I have no complaints
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February 2023 by Teresa Rosario
Thank you Sharon so very much for your excellent customer service this morning. Love this bank!!!
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August 2022 by Walter Braithwaite
PNC Bank has gone downhill so bad it is sad. My parents opened my first PNC bank account when I was 10 years old. I am 59 now. This branch is not only rude but the manager is the absolute worst I have ever seen. Terrible service and when you call customer service you wait on hold for what seems forever.
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April 2022 by Rob F.
Where do I start.... I walked into 6535 Lake Worth Road location to cash a check from PNCBANK! Gave them two forms identification, and they called my boss and he didn't pick up. I said I will open an account with them and they said "That won't change anything". The lady Gale behind the counter was unbelievable rude. So I walked outside and called my boss and he said they will pick up the phone the next time they called. So I walked back inside and when I was on the phone with my boss, I walked in with it on speaker phone to let them know that he said you can call him now and he will pick-up. They told me "we don't work that way and they won't cash my check" from their bank. Then the Branch Manager FREDA LUCAS came out of her office and put fuel to the fire and told me we have standards here and we aren't cashing your check and did a hand motion and waved me out of the bank!!! This is how you treat people? this is how you run your business? This is how PNCBANK handles situations? One of the worst banks and customer service you could fathom. they have zero respect for their customers and needs. GALE and Freda Lucas "Branch Manager" Are careless when it comes to customer relations.
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January 2022 by Santoshia Daise
This branch failed to value me as a long-time customer. I was unable to compete my business at this location as planned. The teller initially stared at me as I struggled to have her engage in dialogue. I have never had this issue at any other PNC.
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January 2022 by Jennifer S.
From my earlier review it still stands. They allowed someone to come into the bank and steal my money with a fake id and I pay the price. It's 40 days since it happened and all I have received is lip service. Lots of empty promises that my money will be deposited into my account "soon". They have insurance for these types of things!!!! Why do I have to be treated like this?!?! I have a mortgage through them, credit cards and accounts for many years but I can see they they do not care about their customers. They don't return emails or calls and want to pretend that I'm not out here suffering. This bank is worthless!! Do not bank with them. Take your hard earned money elsewhere. They are at fault for allowing this YET I pay the price!!!
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November 2021 by Melinda Arocho
My husband went into this branch to get temporary checks and was assisted by a lady named Nisa or Lisa. He never ordered checks before and just needed a check for automatic payments sign up. Nisa/Lisa was rude and asked why he needed the checks, loudly stated that his account balance was low and then told him make sure he doesn't pass fraudulent checks. Totally unprofessional and should not be working in any financial industry with her selective profiling attitude. PNC Bank needs to do better when it comes to selecting fit people for customer service because her questions and statements were completely unnecessary!!
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August 2021 by Jeremiah Ramberg
Been my bank for years. Staff is extremely friendly. We have never had an issue.
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March 2021 by P Torres
Amazing