-
January 2024 by Fynn Warden
I’d give 0 stars if I could. Tried to reach out for weeks but they’re numbers just go to voicemail
-
June 2023 by Jenn
Terrible customer service and questionable practices. I discovered that Steve's towing did not comply with local and state statues. If you have been towed by this company call local law enforcement and get a record of when your car was reported towed. They are REQUIRED to report the tow within 30 mins. This company does not.
-
April 2023 by Virva Nurmi
Towing company was there in under 30 min and their guys were knowledgable with the issue we had with our truck. Very professional and price to tow was reasonable. Will definitely use them again.Service: Car towing
-
February 2023 by Eddie Acevedo
These Guys Towed My Urus And Did A Exceptional Job On Getting My Vehicle From Point A To Point B!HIGHLY RECOMMEND IF YOU NEED A TOW COMPANY TO TOW YOUR VEHICLE!Service: Special vehicle towing
-
January 2023 by Heriberto Rodriguez
Holly, female dispatcher, very rude and very nasty over phone for no apparent reason what I can only assume be personal issues. I’ve used this company before but after this experience with Holly I will never use this company again. With so many towing company’s out there you’d expect exceptional or at the very least decent customer service to stay in business. Stay clear from Steve’s Towing. Or at least until Holly gets some well needed customer service training.Service: Long distance hauling
-
January 2023 by Yvonne Schnell
After Waiting for more than 6 hours for another company..... Steve's towing and their driver, Victor were at my house within minutes!!! Victor went above and way beyond to help me. I can't recommend them enough. I am now a loyal customer for life. Thank you Victor!!! You brought back my belief in kind people and customer service!Service: Car towing
-
December 2022 by Anne Bradley
They lost my vehicle, then tried to Only give me a third of the car’s value as compensation. I had to make police reports, contact consumer affairs, The county prosecutor office and eventually a lawyer. Finally consumer affairs was able to figure out an agreement which was still around about a $800 loss.
-
December 2022 by Ms.J K
Honestly, Noone wants to break down, however, if you do..this is the place to call.. They were polite, professional and exceeded in excellent customer service, from the beginning to end. SHOUTOUT TO JOEL!!!!! He was amazing..Thank you all..Service: Car towing
-
October 2022 by Lori Hersey
After hours of being screwed by other towing companies who took our call and then cancelled the pick up, we were finally connected with Steve’s towing. They assured us that we would be taken care of and they stood by their word. Sheldon, Steve’s driver, was courteous, quick, and so knowledgeable even offering us vehicle tips. Should we need assistance in the future, we won’t waste our time calling any other company. I highly and confidentially recommend Steve’s towing.Service: Car towing
-
October 2022 by Shawn McAvoy
These guys were phenomenal. My car died on the side of 75 after sitting in traffic for several hours due to flooding and road closures. I called them to tow me and they got there fast and were just great all around. I know things are especially tough right now with the aftermath of Hurricane Ian and this place made the whole experience so much less painful. Thank you so much, you saved the day!Services: Local hauling
-
September 2022 by Kat Castilla
I had a severe flat tire, I was unable to drive my car to the dealership to get it fixed. After a long wait and issues with AAA, Sebastian from Steve's towing came to my rescue! He was so kind, and made my day so much better. We were going to a dealership I had never been to before, and he told me what to expect and how the layout was within the facility. Which for someone with anxiety like me, was greatly appreciated. He assured me the whole way, dropped me off at the service entry, told me where to go, and got my car delivered and then came to find me and let me know that he was complete with the drop off. He is a great asset to this company! I also highly recommend Steve's towing.Service: Car towing
-
September 2022 by Beverly Russell
ON 9/1/2022. .Steve's Towing is number 1. I called and they were there in less than 30 minutes. I was very happy with the service. I shall always call them 1st for my business and I will recommend them to all of my friends moving forward. They were very professional also.Service: Car towing
-
September 2022 by Perfect Cleaning
Exceptional customer service. Above & BeyondPolite + Professional + Curteous. Very rare this day & age to deal with good ole customer service which this company has plenty including their dispatch + the tow driversWe had the pleasure of being assisted by Sebastian & Jonah. Highly highly recommended!Service: Car towing
-
July 2022 by John R.
The person behind the wheel of the tow truck needs to learn how to drive. They were on the turnpike congesting the two left lanes swerving left and right. I was surprised that the vehicle on the flatbed did not slide completely off even though the whole truck was shifting. Mind boggling that they could give somebody like that the authority to drive a tow truck!
-
June 2022 by Brenda Bolivard
Sheldon was very kind to me. He was great with communication. He even gave me more helpful tips with my vehicle. He was quick and had great customer service skills. He was even open to helping with the issue with my car before even possibly towing it. I appreciated him because I had a very poor experience today with another company. He was able assist me perfectly. Thank You Sheldon for your service & kindness.Services: Battery
