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November 2023 by sayra vargas
I have been coming for about a year now to this location. Sunday October 15 I walked in for about 8 meat items and like 4 more other stuff when this elderly lady I’m assuming she’s the manager approach me in the most nastiest attitude in the self checkout line , she told me “Move your items aren’t scanning “ , she counted what I had in the bags and what was on the screen which was the same amount also next to me was a Cuban guy with more stuff than me but she had her eyes more on me (I’m guessing cause it was her own people she trust ) . She then walked away calling one of the guys that work on the floor(product aisle) and calling the guy in the front entrance to stand by me and check that I wasn’t stealing. I had to ask my friend to take my kids outside cause it got to a point I didn’t want my kids experiencing this embarrassing moment where everybody was looking at us like we did something wrong , I don’t even have the needs to even steal or have thought about doing something like that especially in front of my kids . I was so uncomfortable having to have two guys keep a eye on me like I was a criminal . With this being side I won’t be coming to this location no more cause the management there is so unprofessional and rude.
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November 2023 by M Vargas
Person at door supposedly checking receipts is ALWAYS rude and arrogant. Needs to work on attitude and customer service !
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September 2023 by Daniel Alvarez
First, I want to say that many employees at this place are very nice. However, there was a manager that was rude, nasty, does not have any education, and only wanted to go home.I purchased 4 body wash that were clearly at $2.19 each, but at the cashier it came out at $6.39. When I complained, they went to check the price and realized that the code was wrong, so far so good, I wanted then to return it because I can find a better price anywhere else. Then this "lady," manager was upset and with attitude because I was asking to return the product, and I told her that it was because it was one price at the Isle and a different price at checkout, she said that the customers are the ones that change the place of the product. This is not the first time that this happens at this store, I know that they do this on purpose, so that if you don't check your receipt you just end up paying more. I wasn't asking to pay less, I was asking that if that wasn't the price, I wanted to return the product. But of course, this lady created a confrontation with her attitude and answering back in a rude manner. She wanted to go home, and believe me, me too.. I'm not going to shop at this place anymore. I prefer to order products online from the other side of the world than to go there.If you still want to buy at this place, be sure to check the prices at checkout.
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September 2023 by Christo Uys
Can the manager please explain to his guy at the door that he has no legal right to insist on checking receipts?
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September 2023 by Rosa Vargas
It has all my latin american foods.All .....
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August 2023 by Mauricio D.
Great tapas restaurant far away from Miami. You would have to travel to Spain to find a better cooked tapas. We went for lunch on a weekend and found the atmosphere relaxing. The prices are a bit high, but it was good.
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August 2023 by Sendie Brissault
The worst market you can go too1. no one in there speaks English2. Rude Staff3. Customer Service is horrible (except when Dimitri is there )4. Hire people that’s Bilingual
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June 2023 by Amy W.
Thank you for contacting our Fire Prevention Team regarding the potential fire safety hazards at 1910 Lake Worth Road. The El Bodegon reported has been cited for the multiple fire safety hazards and the property manager was reminded both regions (exit doors) and fire lane/zone must remain unobstructed. If any questions or concerns arise regarding the inspection or fire hazards at the property, feel free to contact me. Respectfully, Fire Safety Specialist PBCFR Community Risk Reduction Division (CRRD) 405 Pike Road West Palm Beach, FL 33411 : (561) 616-701
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June 2023 by Javy
Rude/Nasty customer service. Food tasted horrible.
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February 2023 by LR HR
STILL WAITING FOR THE SUPERMARKET CEO OR financial department to contact us to REFUND $12.01 FOR 8.5% SALES TAX CHARGED ON fresh meat THAT IS NON-TAXABLE. That was unlawful. See photo attached.No stars whatsoever.The store in Lantana charged us 8.5% sales tax (sales tax is 7% in Palm Beach Cty.) on fresh, uncooked meat. Fresh uncooked meat, fish, poultry, goat, lamb, butter, eggs are ALL tax exempt from sales tax in Florida and just about everywhere in USA.The manager refused to refund the tax rated at 8.5% as shown on the receipt even though the charge was WRONG. He did NOT know fresh meat is non-taxable. See photo attached.I want the charge refunded in a check promptly.We assume the store prefers to pay a fine to Consumer Affairs for unfair business practices, unlawful activities.How many customers are paying sales tax to the store unnecessarily.BUYER BEWARE. Refuse to pay the added tax if its incorrect.
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February 2023 by Vanessa Marrugo
El bodegon is the best, it has the best international products that you need for your home and an amazing helpful employees. The restaurant has delicious food and cheerful staff
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February 2023 by Jonathan Miller
This place has food that taste weird and was expired. I bought a few times the 3 leches and every time it tasted expired. The lady at the coffee counter is just rude and very unhelpful. She thinks she is running her house kitchen and certainly does not smile nor enjoys her job. Waited 20 minutes for service and never got my coffee. It is ridiculously super slow.
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February 2023 by Berenice Chiste
Good Spanish food. And the bakery is always busy.
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January 2023 by Julian Jimenez
Excelente service it’s clean and organizedThe food is great. The personnel is friendly.
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November 2022 by Maricarmen “Carmiña” Toledo
I just move to Lake Worth. I like they have Latin American foods . The only thing I want to suggest is to priced all the products, otherwise You have to look for someone to get the right price, and also certain products are higher than Publix. Specially the lettuce it was in $3.99 each one it was not organic. I asked to a employee he confirmed me the price. Thanks
