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November 2023 by Justin Ovalle
Amazing shop! Store manager Silvio was amazing! Juan was very patient , Alexis was kind and sweet , every body wasKnowledgeable . They went above and beyond. There’s a stigma that mechanics can be crooked, I did not feel that AT ALL with Tires Choice. By far the best place to bring your BMW . I’m a true customer, no relation what so ever to any employees here. Thanks again Silvio ?
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November 2023 by Sharon Liebowitz
Your company offers a free rotation with each oil change, but they have not actually been rotating the tires. They lie to the customer! They tell you they have done the rotation when they actually have not!As a result, my front two tires wore down significantly even though I purchased 4 brand new tires less than a year ago and have put less than 10,000 miles on them. Consequently, the company I purchased them from could not honor the warrantee because the tires had not been rotated regularly. I lost the warrantee rights as a result of your company's fraudulent actions! Now I need two new front tires. I have contacted your central office in NY to file a complaint. I was told that the regional manager would contact me to review the situation. I still have not heard from him. Everyone I know, Facebook, Instagram, and the local news stations are going to hear about what this store is doing!
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November 2023 by BINOO GEORGE
Worst service I ever received in my whole life. I had repeated issues with this service center, and they refused to look into the vehicle. Very unprofessional staff, they don't know how to talk to customers.
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October 2023 by Kiara Alvarenga
I came here last minute to figure out what was wrong with my car because I didn’t have time to make an appointment at my own dealership. I expressed my concerns to Louis at the front desk and he and his team helped me right away. They knew the problem from the jump and took their time to fix my issue. I got my moneys worth for sure. They recommend services needed for my car and I didn’t feel any persistence or pressure into agreeing to anything but I trust their judgment! There’s no doubt I will be coming back for any future situations.
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October 2023 by Sue Gordon
Very disappointed in the service here went there a few days ago because i heard sounds from my car when accelerating they diagnosed my car for $119 only to give me a quote for over $2000 parts and labor, luckily i went and got a second opinion just to find out i was upsold on two parts that weren’t needed. I got my car fixed elsewhere with a much reasonable labor charge, the parts and labor i didn’t need were well over $800! If you do go here make sure to get a second opinion before giving them the job
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October 2023 by Brian
Amazing service, I bring my cars here and they always provide honest advice and quick turnaround services. Highly recommended!
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October 2023 by Anna P.
I went to have a battery replaced and have my windshield washer fluid checked because the spray was weak and not reaching the window. The staff replaced my battery, upsold me on things I really didn't need changed and BROKE the windshield washer unit because not only did it stop spraying altogether, the technician ripped off the panel on my hood and broke a few of the pieces securing the panel. What a hack job!!! I'm offended that my car was ripped apart as it was by so-called professionals. I want it replaced! I went in a few hours ago and spoke with Luis who is ordering a replacement for my hood so I could waste more time coming back to have it fixed. This location has been horrible since Gerry left years ago. I am now impatiently waiting for a call to this part that needs to be replaced. Horrible business.
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September 2023 by Gerald Brown
Silvio is great, he takes the time to really go through the issue and make sure they find the issue. Juan and Luis are always helpful and make me feel taken care of. I trust the guys here at this Tires Choice and this will be my shop for the future.
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September 2023 by Alonda Johns
We needed a golf cart tire changed and Silvio Rodrigues and his team was very kind and helped us out! We highly recommend them!
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September 2023 by Peyton C.
Wow!! I came in because I hit a curb and needed to get my engine shield put back into place. I was met by Silvio, who said he'd fix it right away. Customer service was amazing and my engine shield was fixed within 20 minutes. Highly recommend this location! Thanks again to Silvio for the reliable, quick, no charge service! I truly appreciate it!
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September 2023 by VirBot Botz God
I don't normally write reviews but I had such an awesome experience that I had to share it.I needed to install a fog lamp cover and already had the part with me. Met with Silvio the store manager and he worked with Tim the mechanic to install the part immediately. They installed the part without charging anything. I went to few other places and price ranged from $175 to $125. I knew that was a ripoff just to install a lamp cover. I am really glad I found this place and would recommend it.
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September 2023 by Chris Wylie
My Aunt brought her car here for a oil change several times and judging by the pictures attached they destroyed the bolt in the oil pan and just about punctured a hole in the pan itself. Stay the hell away from the shop and go somewhere else. We had to buy a special tool just to get the bolt out to drain the oil that was VERY VERY dark.
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September 2023 by Parth Patel
Best Auto Shop in Lake Worth!Great service and staff is amazing. They are really knowledgeable.Great price !! Great service and right advice!Thank you Silvio for great service.
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August 2023 by Cameron E
This is an excellent shop!They’re fast professional and thorough. I brought my vehicle late on a Sunday and they went above and beyond to get it done for me before the end of the day.I’ll be bringing my cars to them from now on.
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August 2023 by Susanna M.
Worst service I have ever had. They rip you off and find ways to charge you extra!!!!!!! DON'T COME HERE TO GET YOUR CAR SERVICED I PROMISE YOU WILL THANK ME LATER. They charge 3x retail price. I had my car done for 350 for the issue I asked to be fixed. They charged me almost $1000 and said they were "helping me out."
