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February 2024 by Ivan Herenchak-Jones
Drove 4 hours, they couldnt/wouldnt rent me my reserved trailer cause the "system was down"Will never use uhaul again
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February 2024 by Christzoe Couyoute (Zoé)
Terrible customer service don’t go
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January 2024 by William Little
Nice and helpful people there. They put my moving supplies away in the truck for me too. They’ve got everything you need to move your household there.
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January 2024 by Frank Bar
Pulled inwith trailer 2 guys took it off before I got out of car. Didn't have to go inside Done
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December 2023 by Stevenakn1
I made the reservation for a trailer with a ramp the day before and picked it up. Great service no issues at all.
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December 2023 by johnnyat561
Placed the order online. Picked up and was done in a short time. Truck was clean and AC was on to cool off for me. Moved the household items needed and returned before closing. Fair price and great staff. No problems.
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November 2023 by Nick Vujnich
I have been renting here every couple months for years and I wont rent from this store again. Guy working today was completely rude, disrespectful and argumentative to my girlfriend over where she parked while waiting to pick me up. Then to me while checking out. When I said I didn't appreciate his behavior, he decided to lean into being as rude as he could. There are other places nearby, so unless you enjoy being treated poorly, I'd suggest going somewhere else. I'll never be back.
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August 2023 by Odney Joseph
The service at U-Haul was surprisingly quick, which was a relief. However, the overall experience was tainted by the filthy and unpleasant environment at the location. The strong stench was quite off-putting, and to my dismay, I discovered roaches in the rental car. Definitely need to work on cleanliness and pest control.
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August 2023 by Leandro Lemos Darias
This is a great place to get a u haul, the owners are really nice people
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August 2023 by Tonie Rose
Prompt, helpful service! Best U-Haul experience of all truck rentals we've done.
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July 2023 by Bob M
Very nice people, good prices, Conveniently located.
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July 2023 by Sérgio Reganati
Dear U-Haul,I am writing this review to express my deep dissatisfaction with the service I received during my recent move. Despite booking a truck, a dolly, and some furniture pads three days in advance, my experience was marred by a series of inconveniences and disappointments that made my move far more complex than it needed to be.Firstly, the process of checking out the truck was painfully slow. I spent over 30 minutes waiting as your employee struggled to scan my Florida ID, a simple task that should have taken a fraction of the time. This was just the beginning of the issues I encountered.To my dismay, I was informed that despite my reservation, the dolly I had requested was not available. This was a significant setback, as moving without a dolly is a daunting task. This lack of organization and poor inventory management created unnecessary difficulties for me, the customer.The problems did not end there. When I attempted to return the truck to the address specified by the contract, I was informed by the location's manager that they no longer worked with U-Haul. This was a surprise, as the U-Haul app indicated that this location was still in service. I was advised to call U-Haul's phone number, but it was outside your working hours.To resolve the issue, I used the app to find other locations to return the truck. However, this proved to be a futile effort. I visited several locations listed in the app, only to find that there were no U-Haul stores at those locations. This resulted in a significant waste of my time.Ultimately, I had no choice but to return the truck to the original location where I had picked it up. The following day, I received no communication from U-Haul, only an invoice filled with fines.In summary, my experience with U-Haul was nothing short of a nightmare. The lack of organization, outdated systems, and poor customer service made my moving process far more stressful than it should have been. I strongly advise others to consider alternative options for their moving needs.Sincerely,Sergio
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July 2023 by Leonardo Castro
What can I tell you about U-Haul now it's easy to rent you can go online a little expensive but it will do the job for you as long as you have Movers it was easy to rent easy to get easy to access I will do it again
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May 2023 by Pablo Aloy
THE WORST PLACE TO RENT ANYTHING , THEY EXTREMELY RUDE .. I JUST DONT KNOW WHY U-HAUL DOESNT STEP IN AND GET THESE PEOPLE OUT OF THERE AND HIRE PEOPLE WHO CARES AND HAVE A DRIVE TO COME TO WORK WHILE MAINTAINING A FRIENDLY ATTITUDE AND GOOD WORK ETHICS !!
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May 2023 by Whats My Forty Whats My Forty
Be aware. I declined the insurance, it was slammed back on to the contract. My fault for trusting the owners that they would honor my request, absolutely my fault for not reading docs. Choose another location that has integrity.
