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August 2025 by Gary Ruebush
This place has been great. Friendly staff whenever i go in. It is busy at times, but isn't everywhere. Wait in line or come back. Easy Peasy!
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July 2025 by Roya Milotte
Convenient location for us downtowners and always amazing service from everyone! Thank you
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July 2025 by Jessica Mercurio
Love love love this place!! They get things done and fast!! The staff is so friendly and kind, and is knowledgeable in what they do! This stores customer service is unmatched to other locations in the Palm beach county area. HIGHLY RECOMMEND!!
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July 2025 by Carlos Reloba
Usually open late 10-15 minutes in the mornings. Can’t seem to be consistent in opening at 8:30 am
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June 2025 by AAS INC Business
Can I give 0 stars? What a horrible experience. This must be a miserable place to work. RUDE. UNHELPFUL. BAD ATTITUDES. If you can avoid this place do so.
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May 2025 by Lori Ann Rimarcik
Showed up almost 10 minutes late to open the store and then was extremely rude to the customers waiting!!! 😤
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May 2025 by Aida Santana
I wanted to take this opportunity to write about a worker by the name of Salisha who works at the UPS on Lake Ave. I went to take an Amazon package. Being new to the area, I wasn't sure first if I could my car where I did without getting a ticket. Salisha, immediately reassured me that I was okay to park where I was. Additionally, she assisted me with my package and made it an easy task to do. As a person was leaving the store, she immediately told the person to have a good day. The person did not respond which I thought was rude. A week later, I had to go to the UPS store to return another package and Salisha assisted me. She was pleasant, professional and made my experience like the first one easy and smooth.
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April 2025 by Erin Murphy
Are you insane! TWO hand held frames are over 300 to ship! I can drive them to the location for less in gas. But here’s the issue- I arrived with a box packed. Told I had to u pack the box and ship one by one. I then hear the price for 2 items and I am dumbfoundedWwww. My box would have cost over $1000 to ship. Last week, I tried to over night a KEY!!!! A KEY and they wanted 190. It’s a key. A freaking key. UPS has lost their minds with these prices. At
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March 2025 by R M
This location is very busy. I went in and only 1 person at the counter and 2 others doing other work. I asked if notary was available and do I need an appointment. I was told no appt necessary. So I came back later with the paperwork and waited in line for 20 minutes and then was told the notary only worked a few hours a day. I highly recommend making an appointment online.
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January 2025 by Keyonna Beep
Indian looking lady very rude. Walked away after I was behind another lady and told someone else to help me and she acted like she was packaging til i left. She is not a good look for company. Very unprofessional ! It was my first time in there trying to print items i asked how do i do it they just kept saying send to email after i did . Just wasnt the experience i was hoping for. I hope she gets her attitude together.
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January 2025 by Sam Cotter
I had a long overdue return of an AT& T modem. Dylan was a great help and did me the solid of providing a second form of verification that I returned the device, should any problems arise. Thanks man! Top notch customer support- in and out within 3 minutes.
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November 2024 by Holly Esposito
Dylan was extremely helpful!
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October 2024 by Sam
Dylan did a great job! Thanks again!
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August 2024 by Kubilay Yagiz
12 people in line , only 2 person working , if you need a drop off 45min waiting time ...
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July 2024 by Madison Rogers
Top notch team at this Lake Ave. location! I had 2 large shipments but Nylah, Salisha, and Dylan all had great attitudes and helped piece together boxing to make the shipments possible. Will be back!
