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February 2024 by gail n.
I used to have a checking account with Wells Fargo Bank. I did not get treated well at the Palm Beach lakes location. We got ignored several times even though we had an appointment. My twin sister and I checking account were hacked with fake checks from a loan company . We never got our money back and they closed my account. Very disappointed. My twin sister had an account but no debit card. I reported discrimination for our treatment but nothing was done about it.
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January 2024 by morsan orf
The worst bank in the area. Never more than one teller on during busy times. Here Thursday late afternoon 9 people in line one teller.
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October 2023 by Ian Palmer
when they removed the branch at the corner of Dixie and Lake, they promised the ATM would stay. they lied.
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September 2023 by Sue Padalino
I don’t like giving one star reviews. Another Wells Fargo customer took my debit card out of the ATM machine and went straight to Publix and spent $174 out of my bank account. I told the regional supervisor and she said that I have to wait until it was completely processed before I could file a claim, which was not true. The police officer told me to file the claim on the phone. I reported it stolen. Also, the branch office was very lackadaisical and really doesn’t care who stole it. If they were my employees, they would be fired. it might take 30 minutes to look at the video because I reported this within 20 minutes of happening.
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August 2023 by Benjamin Downey
Found a ATM check deposit mistakeUnfortunately I can't afford to use this Bank.Mistakes should be called on from an agent to the client or from the bank to a client not messaging through GmailI really miss the direct ways of how banking used to be
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April 2023 by Robert Starling
The everything takes “ONE HOUR” branch. Majorly understaffedOne hour to get through the teller lineOne hour to ask a simple questionOne hour to make a wire transferThen they have the time and nerve to hit me up for special promos. No thanks!
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April 2023 by Andy Permy
Poor service make you wait hours of hours
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August 2021 by Ralph Coleman
Quick service and a courteous and helpful staff. Convenient to downtown Lake Worth. Lose77.com
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June 2021 by Luz Perez
The most unprofessional branch that Wells Fargo has... they are so unwilling to help... and make up excuses that they are too busy to help... the managers here are incompetent... they have zero consideration for anyone... the manager even stepped on my feet as I walked away and didn’t even apologize... she seriously needs to lose her job!!!
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April 2021 by Kenz C.
I was cashing a check for a small loan I had received and I am not a customer. When I got up to the teller who had glasses and a little older with brown/black hair I handed her everything she needed and after looking at the check multiple times and then my license she says to me "is this a personal check, is this a payroll check what is it" I tell her it was a check for a loan she then says to me "your address is very far for someone who got a loan down here". I just graduated from FSU my college address in Tallahassee is still on my license and most people don't immediately update their license especially when they are moving. I felt like her comment was very rude and really not any of her business. She could easily verify my check with her own ways other than to try and be sneaky and make a comment about my address on my license and then to ask me a d*** question about what kind of check it was when like I said she can just call and verify. Naturally I just answered back and told her it was my college address even though I didn't have to and then realized I prob should've just told her to mind her business.... It was more rude that it was a legitimate check and I didn't care if she called and verified and I told her that already before she even asked about what kind of check it was. Nobody likes to be treated like their a bad person she made me feel like a criminal honestly. Start minding your business and just do your job. People are always putting their heads into things they have no business putting their heads into just verify my check and move on don't make comments about my address and how far I live. Stop messing with people during this time... everyone is on edge. I know it's not in y'all job descriptions to make slick comments about someone's personal address and suggest I'm trying to scam y'all for chump change. This is why I don't bank with Wells Fargo.
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November 2020 by Cole Stout
The workers are incompetent and don’t understand how to read a check. You’re a bank and should know what you’re doing when it comes to financial matters. I will never open an account with them and have closed all accounts with Wells Fargo.
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July 2020 by Laura Perez
Excellent costumer service
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August 2019 by Rosalyn Velez
Jean M. Joseph was extremely rude. I was waiting in line patiently for my turn to speak to a banker. When it was my turn, he decided to skip me and help the other individual who came in several minutes after me. When I informed Jean of this, he didn't seem to care. He didn't apologize and I found him to be very rude.
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April 2019 by candicemeade83
Erick was so helpful and patient. He stayed a couple minutes late to make sure my wire transaction went through properly. This Wells Fargo has always had great customer service and is very accommodating.
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August 2018 by Heidi G.
Once again, I am writing a week later not about this branch but about Wells Fargo Bank in general. They still have not gotten back to me with regards to not paying our Home Insurance after escrowing our money. Furthermore, they sent us a letter stating that we have to be with their bank for at least 2 years in order not to have to escow our money. We may have just refinanced, but we have been with their bank as long as they have been Wells Fargo, in good standing. STAY AWAY FROM\ WELLS FARGO BANK. We are moving all of our accounts to another bank.
