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March 2024 by Pink Passport
Rude staff who had an issue because I needed to use the restroom. She asked me if I was going to purchase something. I said I hadn't planned to, but if that was necessary in order to use the restroom, then I would. She said well that's what the notice on the door says, as if that legitimizes it, before begrudingly unlocking the door. There's a large homeless population in that area of town and I understand they probably have a problem with it constantly being used as a bathroom by the homeless, but it was obvious from my appearance and my vehicle parked right in front of the door that I'm not one of the homeless. Let's face it, using any gas station restroom is always a last resort, but at that time, early on a Sunday morning, it was the only place open. So obviously this was a bit of an 'emergency' for me. She could have been more understanding.
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February 2024 by Kellyn
The employees need to regularly check on the slurpee/fountain drink syrups to make sure everything thats offered is actually available! Almost every single option was out/flat literally besides Coke ? even all of the slurpees. and its also weird how the only cups that are stocked are the largest ones, even in the small and medium spaces. Nobody wants a large cup full of a drink they didnt even want in the first place. The employees need to get it together and put in a little more effort to run the store how it’s supposed to be. Cause right now its sloppy & run down AF.
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January 2024 by Annette Castro
Stopped to get a Monster energy drink. It wasn’t until I got to work I realized it was busted (spilt in my car and all). I called the store to inform them but that I couldn’t return to the store because I needed to clock in to work. And their response was ‘So, I don’t care’
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January 2024 by Mady Gonza
Beware this seven eleven car wash was broken last week. I went today and asked if the car wash was working. They said yes and I purchased a Car wash. It didn't work. I went inside. They gave me another car wash. I went And it still didn't work. I told the owner and he told me that the only thing he could do was give me more car washes because he couldn't refund my money. This is the worst seven eleven i've ever been to be where.
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January 2024 by James Roberts
Great service, limited food items.
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January 2024 by Julio E Gonzalez
They are steeling money they have one price at the sign and another at the pump ,today around 2 pm was at 2:59 the regular and then a passed at 5 pm and they had it for 2:95 in less than few hours somebody should report then ,even when you pump tje gas is not tje same price ,they are robbing people .
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November 2023 by AJG ENTERPRISE
The staff is very rude. The owner is rude. The atmosphere is alarming as there is heavy security in a fairly safe ara. They do not oblige to the rewards program so be advised if you use the program that your points will not register and you are unable to redeem any rewards you have available. The bathrooms do not have soap to wash your hands. All in all the worst 7 eleven in the area. I would recommend going to a different location if in the Lakeland area.
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November 2023 by Howard Ferguson
This is the most unprofessional 7 11 I have ever encountered. I understand they may contend with a large homeless population, but they have grown to be just as apathetic as those they fake to serve.I will happily drive my companies vehicles over to Circle K frim here on out.No service, no communication, no care..Maybe after your doing your deposits and detouring your customers you can get to serving those who keep you in business.
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November 2023 by Chris Hanley
Prepaid for gas three times. Twice the cashiers screwed up a simple request. Asked for pump 4, was filling up, and she came running outside to tell me I said pump 5 and made me stop...so didn't get what I wanted. Then asked for $50 next time, and got $15. They are too busy pushing the rewards program and not trying to listen. Pretty pathetic to get this wrong twice within a few weeks.
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November 2023 by G Serrano
My Experience their great Friendly environment manager name John fantastic gentleman with great customer service thank u
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November 2023 by Justin Mills
Their gas pumps are out of order for card.
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November 2023 by Brandi Norsworthy
Clean friendly store but a little too expensive
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September 2023 by Jim Mosier
B-U-Y-E-R B-E-W-A-R-E!!!This store does not honor posted prices on items. When they ring up items, they are a higher price than posted on the shelf. The clerk is trained to say "I don't control the prices, I just work here" and the manager will refuse to give you the time of day. When you are persistent, he comes out and tells you he doesn't have to honor the prices on the shelf and that they change daily, and threatens to have you trespassed from the store. I watched this happen to 2 people in front of me in line with everything from donuts to bottled sodas, and then it happened to myself. They had this sign clearly posted on the cooler door, and when I went to checkout, they tried to charge me almost $10 for 2 white claw black cherry seltzers (Advertised as 2 for $6.50). I also tried to purchase a pint of milk (which shelf price said was $3.99) and it rang up $4.99, and again the "manager" told me basically to go pound sand. I ended up driving to the 7-11 on S. Florida Ave and Frank Lloyd Wright, and the same bottle of milk was $2.39. This location will rip you off and not feel any remorse.
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September 2023 by Alisha Haynes
Wish I could rate this store a zero the staff is horrible very rude and when you speak to the manager the do absolutely nothing about it. Also all the fountain drinks were flat had to try multiple and didn’t find not one good one and the hot food was super hard like it had been sitting there all day. Kobe and the manager made sure I will never return ever again and I will definitely let everyone else know not to go thay have bad business.
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September 2023 by Tashara Simmons
The hot food is nasty. They don't put the expired times on the food. I bought a chicken sandwich from the hot case and the bread was harder then a forehead. Do not recommend eating the cook food.
