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“The Best customer service I’ve ever received!!
Dots took the time to understand my needs, explaining the details of each option in a way that was clear and easy to follow.
She is highly skilled, very knowledgeable, and genuinely cares about helping people.The personalized service, professionalism, and patience made the entire process a breeze!
Highly recommend Dots??”
“Excellent experience working with Ashley. She was very courteous and accommodating when it came to pricing and policy advantages. I have had my policy for 5 plus years and couldn’t be happier. Julie creates a great working environment which shows through her employees. Keep up the great work!”
“There is an excellent worker there Carol Ann always goes far above to make customer is satisfied with her customers
She is the very best at what she does.”
“It was so nice dealing with Park Insurance, I spoke with Mr. Bradley Frazier, who was extremely helpful and polite and was able to get my information quick and processed the transition from my old insurance to Park Insurance very smoothly.
Thank You Mr Bradley for the help.”
“They kindly helped me my insurance went from 356 to 433 in two years and I just couldn’t afford to pay that so they worked with me on finding a cheaper resolution I definitely recommend I now pay 343.”
“I want to thank you again Brian for the great job you did for me, you save me a ton of money and it was painless. I definitely recommend Brian at State farm to anyone. Thank you again.”
“EJ at State Farm was absolutely amazing. He was professional, patient, and took the time to explain everything clearly. He made the entire process smooth and stress-free, and I felt confident knowing I was getting the best coverage. I truly appreciate his excellent customer service and highly recommend working with EJ at State Farm.”
“Jasmynn was amazing. She was very helpful, knowledgeable, patient and even stayed late to help us obtain insurance to drive off dealership lot. 10 out of 10 for sure.”
9AM - 5PM
6751 US Hwy 98 N, Lakeland
Auto Insurance
“Rebecca was amazing. She was very responsive and answered all our questions to get our daughter insured and protected. Thanks again Rebecca ⭐️⭐️⭐️⭐️⭐️”
8:30AM - 5PM
225 Doris Dr, Lakeland
Auto Insurance
“Yarahi with Lock Insurance was the absolute "BEST" she was amazing! I was so stressed with this process she made it easy for me. I will definitely be recommending Lock Insurance!!”
“Rob Bryant is The Best! He goes above and beyond! His Customer Service is Impeccable! What a kind and caring Individual! I will definitely be referring others to him and your company!”
9AM - 5PM
2325 Florida Ave S, Lakeland
Auto Insurance
“We absolutely adore the Wayne Peace State Farm office staff. We’ve dealt with Robin for years on all of our insurance needs and we feel like we are treated like family.”
9AM - 5PM
1048 E Walnut St, Lakeland
Auto Insurance
“Sandra and her staff were very professional and was very attentive. I definitely recommend their services to anyone. All of my questions were answered, and I love feeling like I made the best decision. Thank you for your business.”
“The last correspondence I had with Laurie was concerning a rate increase, Laurie was very helpful in explaining the change and helped me adjust the payment to a more manageable one.
Laurie and her people are pros.”
“I highly recommend this State Farm office! I recently had the pleasure of working with Chris Spivey and Leah Davis, and the service I received was truly exceptional.
They made the process of reviewing and updating my policies (auto and life) incredibly easy. Chris was extremely knowledgeable, taking the time to clearly explain all my options and ensure I had the right coverage without any pressure. Leah was fantastic on the administrative side, providing quick, friendly, and efficient support with all the paperwork.
Their professionalism, attention to detail, and commitment to customer service are top-notch. If you are looking for an insurance team that is both expert and genuinely caring, this is the office to choose!”
“Evelyn Pena, Thanks to her, she successfully resolved two car insurance services for me, demonstrating her high level of professionalism and training in customer service, thanks to the Freeway company for making a good choice and preparing its employees, she also speaks Spanish, thank you very muchCongratulations”
“I think I am actually under another agent in the Lakeland area but if I need help Keith Todd is who I call. He has always been helpful since our agent we had with Allstate for over approximately 40 years retired.”
“Very helpful, straightforward. Was very concerned starting this process but Michael London was a great help and answered every question I had. Very straightforward with the process and cost. Mr. London was great to work with and I would recommend him to anyone who needs help.”
“I have been a customer for 12 years and am grateful for Kevin's thoughtful approach to maintaining my homeowner's insurance policy. As a first time home builder in 2010, my ignorance was only exceeded by my anxiety as my wife and I navigated the home building process. Kevin made shopping and purchasing the policy we needed simple and straightforward, and we were able to find a reputable, dependable company at a reasonable price. Kevin has been an invaluable resource ever since and I am grateful for his service!”
“Super helpful helping me get my FL insurance after coming from another state. Seamlessly communicated with my prior out of state agent. Same coverage levels. Was very pleased with Ms. Sloan, kind and friendly.”
“Keishu Cassell: Allstate has some of the best employees in his office they help you with everything no matter what the situation may be I myself will never leave after everything I have been through and all the help they helped me with I would never change to another company.”
“I’ve been with insurance world now over 20 years Joe an Jack are great guys that work hard to get you the best quote for insurance thank you both for being there for me when I messed the help”
“Melissa at Full Cover Insurance (FCI) was quick to respond to any question I had and was thorough in her response. She was patient to explain the proposed policies and displayed professionalism at all times. I feel it important to note that I write this recommendation despite not moving forward with a policy proposed by FCI. I was impressed with Melissa and felt comfortable with her and FCI - which is why I wanted to share my positive experience - but being torn between a few policies I chose another option... I hope I don't regret my choice. I would return to FCI and Melissa's services without hesitation.”
9AM - 5PM
415 S Florida Ave, Lakeland
Auto Insurance
“My family has been a member of Tom Richards agency since opening 41 years ago. Home and auto policies have been managed with extreme professional knowledge by both Mr. Richards and his competent and experienced staff. Allison, Claudia and Tracy always represent the agency with friendly and positive attitude while finding solutions to any question or request. We have been very fortunate to have our insurance needs handled by this agent representing State Farm. Thank you Tom Richards and staff, job well done.”
“The entire staff is par excellans. I averaged my bonuses for good driving, it's worth at least one month's payment per year. Great savings. I get a birthday greeting every year, along with holidays. A few months ago I received a sympathy card at the passing of my husband, personally signed by every staff member, some I've never met. They're super professional, but at the same time, they're regular people who treat their customers most graciously. To be quite honest, there's not one negative point I have discovered with the Ettensohn Agency.”
9AM - 6PM
6595 Florida Ave S, Lakeland
Auto Insurance
“My agent at All-State ( Michael Masih-Das) is amazing he keeps me posted on everything to do with All-State insurance...I'm kept in the loop on everything...I definitely feel protected by a really good insurance company”
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“I used Mike's State Farm agency for both my homeowners and auto insurance. Ashley helped me and did an amazing job getting the proper coverage at a great price. Highly recommend them!”