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November 2023 by Delores Hicks
The employee was great and very helpful. I really appreciate the help they gave me ??
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May 2023 by Kathryn Williams
Jakiya was helpful and kind. She asked if I needed help. When I said I was just looking around, she let me know where she would be if I needed any help. Will definitely revisit Badcock when it’s time to purchase.
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April 2023 by Mirela Fabia Araujo Da Silva
The furniture was the perfect mix of form and function, and fit seamlessly into our home.
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December 2022 by Candace K
I purchased a buffet at the 1409 N Fl Ave store in Lakeland Fl . Dwayne was my salesman he was knowledgeable and I needed this buffet to match the dining room table I purchased last week and Dwayne was able to make that happen!
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June 2022 by Evetrice Moragene
Everyone was soooo sweet and helpful! Shared laughs and made sure that found what I was looking for. Well most definitely be back in the future
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April 2022 by Amanda Miller
My Salesman is awesome. Steven Causey deserves 10 Stars. Very personable and treats you like family. I have bought furniture and appliances from Badcock for over 20 years and would only ever deal with Andrea, but when Steven joined the team he changed that. If we have a problem he goes out of his way to help us. I will forever be a Badcock customer. Andrea and Steven are the best
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March 2022 by Rob Rodriguez
Steven Causey is probably the greatest Service professional I’ve ever met, in any industry. I only shop at this store, solely because I trust his judgment, his opinions, and love his patience. If you need furniture or appliances for your home, go and see Steven, he will guide you to purchase that will fit your vision.
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March 2022 by Sarah Brown
Gabrielle was the sales representative and was very professional and friendly sly- Gabrielle was easy to talk with and good about showing us how the recliner works!! The other two young men there were also very friendly and professional - a great team to porcine great service!!
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January 2022 by Joseph McDaniels
Worst experience ever! I just moved to Lakeland and I was looking for a living room set for apartment, I've never heard of Badcock and decided to stop in to see if they had anything my style well that was a HUGE mistake! The man who helped me I think his name was Dewayne he was extremely pushy I felt like he was trying to push me into buying something i didn't really want then when he realized I wasn't going to be making a purchase he acted like I wasn't worth his time! Terrible experience!
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December 2021 by Andrea R
Unfortunately our experience has been horrible. We needed to wait for our piece because of back order issues (not their fault, the entire world is crazy) then when we finally got it the left side of it was broken so they didn't even bring it. They said someone broke it at wearhouse but they will deliver a good one soon. We didn't have it for Thanksgiving like we wanted, the following week they bring the left side and it's all damaged again ?? We called and while on hold I hear how "Badcock takes pride in making sure our experience is great from start to finish" yeah not in our case! The piece doesn't even fit correctly like it was made the wrong way and we are still waiting for "someone to call back" I don't think customer service did a good job either, we are very annoyed and thinking about returning the whole thing. I'm glad some had a good experience?
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December 2021 by Lynda Johnson
Steven C was very professional, friendly and helpful. We really thankful for his assistance with our purchase today.
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November 2021 by Antonio Mj
Really good product and professional customer service i Really happy with my purchase i just finished paying ? easy to apply
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November 2021 by Thelma Wolfe
We went to several other stores looking for a particular dishwasher. The other stores wanted us to pay for it and wait for however long to receive it. Badcock had it available that day.
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October 2021 by Deborah K Ramirez
We had a very pleasant experience at the store, will continue shopping there. Thank u.
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September 2021 by Charleen Martinez
Great customer service!
