“My bicycle is 5 years old and the transmission has been loud and clanky from the very beginning. I have taken it back to the shop where it was purchased 3 times. I have also taken it to three other bike shops but no one has been able to solve the issue.
Last week I dropped it off at Road & Trail Bicycles in Highland City for tires and I mentioned the noisy transmission. They found the problem and fixed it. The bottom bracket (bearing carrier) was broken. They said it was likely over tightened when it was first assembled.
I really appreciate their professionalism. My bike is whisper quite now for the first time since I have owned it. I highly recommend Road & Trail Bicycles for all of your repairs and upgrades. These folks know what they are doing!!”
“I had a really great experience working with Gary and his son Zakai. From the start, everything felt easy and genuine, like it all just flowed the way it was supposed to. They brought their e-bikes out to my farm and handled everything with care, respect, and clear communication. You can tell Gary takes pride in what he’s built, and it shows in both the quality of the bikes and how he treats people. Zakai was just as kind and helpful, and together they made the whole experience feel comfortable and effortless. The e-bikes themselves are solid, reliable, and honestly just fun to have out here. It’s added something new to the land that I didn’t even realize I was missing. I’d absolutely recommend them to anyone looking for quality bikes and genuinely good people to work with.”
“The owner Steve was beyond accommodating. Not knowing about my new bike I took it in for questions and he spent well over an hour with me going over the bike and he got it steeet ready for me in no time. He has been there for decades and I know why. Great guy and even better shop. Highly recommend for any skill level”
“Great customer service and very knowledgeable staff. Just moved to Florida and we are thrilled to find a high quality bike shop. We are getting back into cycling and the tune ups were perfect for us. Despite being older bikes, they now ride like new again. I highly recommend Trek Lakeland.”