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September 2023 by Neicy McGrath
I appreciate the honesty with how long it would be before being able to service my vehicle. Although, I wasn’t able to make the appointment for the oil change. I’ll try them again in the future for repairs.
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June 2023 by Adel L.
We have always taken our cars to John and his mechanics, super honest and fast service, if u want quality care without having to break your budget go here !!! Thank you John !!! ( the Lazzerin's )
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April 2023 by Rebecca Knowles
John always takes good care of my vehicle with attention to my family's safety. He is honest, fair, and trustworthy. The only negative is that they are so busy these days that the cars are stacked up in every direction, so it is best to make an appointment and plan on leaving your car for the day if possible. It is worth it, though, for the peace of mind to know he will do a good job and not gouge you or charge you for anything unnecessary.
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January 2023 by William Hanks
Trustworthy mechanics. I never feel like I'm being overcharged or that I'm being told something needs to be done when it doesn't.
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November 2022 by SHERRY LEE
Every Lexus & Mercedes ive ever owned i take to Carlisle. His prices are good and always quality service. Highly recommend!
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October 2022 by Betty Monroe
The absolute best! I have a 2017 Mercedes S550 and I will not take my car anywhere else. Great service and price point is the best. Thank you John!
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September 2022 by Rick Gascot
Highly recommend this place!! They do excellent work, super knowledgeable.I found my new mechanic. Thanks John!
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August 2022 by Tenera Dilworth
The absolute best! I have a 2010 Mercedes C300 and I will not take my car anywhere else. Great service and price point is the best.
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August 2022 by Amy W
Awesome and only service company that specializes on European builds within Lakeland. They always know how to get my old Volvo back up and running again ? and are far from expensive in my case!Services: Auto engine diagnostic
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May 2022 by Jill Monday
Highly recommend, had my Mercedes worked on, and they delivered on professionalism, and high quality standards.
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March 2022 by Steve Madden
Always honest, always quality work...wish more service based companies operated like John Carlisle and his team.
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January 2022 by Cynthia G.
I first met John when he worked as a service advisor for the local Mercedes' dealership which was over 15 years ago. During his time at the dealership I found him to be an honest, friendly and reliable. Above all he was customer focused, When I discovered that he had left the Mercedes dealership I would always ask where's John? No one at the dealership seemed to know where he had gone, so they would say. It took several months to finally locate him at Carlisle Automotive. Needless to say I was beyond happy to find him. He continues to provide reliable and excellent service at Carlisle's auto service.
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October 2021 by Mike V.
Have used Carlisle for oil changes, gas, drinks when I'm thirsty because I live right across the street and for repairs on my vehicle. I called today and John answered and I told him that I had a headlight out, a brake light out, and two blinker lights out. I asked him if I brought it in if they could replace them because I didn't have any tools. Of course I would pay them for it. He immediately with a horrible attitude says, "(heavy sigh) l've got 50 cars up here so i don't know!" I immediately said you know what never mind John. And I hung up the phone. John doesn't want to do any work on any vehicle that's not a foreign car. He doesn't want to do any jobs that don't make him big money. I wasn't asking him to stop everything he was doing and do that for me I just simply asked if he could do it. His attitude was absolutely horrible which it has been in the past I just really haven't thought much about it until today. I let him replace a motor in my truck a while back and I believe he got me on that too. I don't really think I needed a new motor now that I look back on it and I have talked to other people. But that's neither here nor there. I don't care to read your apologetic response, John. Because I know there will be one. Just do better when speaking with people.
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July 2021 by Laura Schaefer
Single Mom w a 2009 CLS Mercedes Benz. My mother had this car on her last days of Cancer; Dad thought to give her a nice gift to take her places; Mom died shortly after and did not enjoy the car much; I then took over payments and kept the car; fast forwarding to now; John treated me courteously and explained issue w the car. He did not overcharge me for services, gave me pointers as far as mechanical maintenance and repaired the initial problem; oil leak w other engine items. Very satisfied with his services and honest owner of a repair shop.Staff was courteous and car was ready on time.
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July 2021 by Victoria Daughtry
John is always courteous and professional. I like his honesty.
