CarMax provides a seamless and excellent auto buying experience with friendly, knowledgeable, and professional staff. The process is quick and easy with clear communications and no dealer games, making customers feel very satisfied. The staff is welcoming and helpful, setting a great atmosphere and paying attention to details. Vehicles come with a 90-day full warranty, and the service department is beyond superior, promptly addressing issues like a dead battery at no cost and going above and beyond for the customer. Many report being Carmax lifers, having purchased multiple vehicles with never a regret. Customers are very happy with their vehicles and state they will never go anywhere else, giving the experience the highest praise.
