-
February 2024 by Whitney Daigle
What a costly, painful nightmare having out ears pierced at Claire's has turned into. Mid-January my daughter and I went to get our ears pierced for her tenth birthday. She got her second holes and I got my cartilage. We rigorously followed the aftercare instructions, cleaning three times per day, twisting and turning, etc. $$ Fast forward to early February, our piercings dont seem to be healing properly. One of my daughters is red and swollen and mine is hot, painful to touch, and unbelievably swollen. We up our vitamins and cleaning to 5 times a day. Come the 12th of February we go into a tattoo shop to have them look. Shocker, we both have raging infections. Mine is far worse. Hers is just starting. The 100 percent titanium they put in my highly sensitive daughter's ears is not titanium at all and the posts on both sets are too short to allow room for healing. They change them out in a sterile manner, drain the infections locally $$$send us to the doctor for antibiotics and tell ys you should never twist and turn jewelry. $$$$$ The doctor says they shattered my cartilage causing my ear to cauliflower slightly. Stsrting to get better thankfully, first pic is before treatment second one is now. All in all, never going to Claire's to be pierced again and am permanently scarred by the experience.
-
December 2023 by Leelee Nautica
Went in to get a few things for a photoshoot that am planning for Christmas. This lady African American was kind of rude she tells me if I buy 3 the other 3 was free. I get three extra items and she was rude asking which of the items I wanted. Unprofessional and straight up deceiving! This use to be my favorite store but you guys lost a customer!
-
December 2023 by David Maunder
Junk store but alright for daughter's costume jewelry I guess
-
August 2023 by Johanna Demers
Love the staff at this Claire's.
-
August 2023 by peggy curtin
I called to get info on getting my Grandaughters ears pierced . And really did not get any clear information
-
May 2023 by Skye Dey
They convinced my mom (78) yrs old that buy 3 get 3 free. 78 dollars later she had 6 hair clips! Come on. 19.99 for a HAIR CLIP???? not impressed folks
-
February 2023 by Rylee Sharp
My 12 year old daughter got her ear pierced today (January 15) and she pierced one ear good but the other she pierced from a angle and it was side ways and the back of the earring would not go on!!!! they made me pay full price and she was so mad and upset ?☹️ it was for a birthday gift!!! Im so mad so now she only has 1 second piercing done and the other is out
-
August 2021 by Destiny N.
Got my daughters ear pierced and a day later it fell out when they are supposed to lock in and she was sleeping when it got lost so she wasn't even playing with it call them and they say they Don't have that specific earring anymore they will have to find a pair and have them shipped I wait two weeks they finally call me and say I can bring her in they have it and i have gone in 3 times and everytime they are closed with citations under their door for closing early and opening late. This is ridiculous I paid $100 for her ears to be pierced and she has one earring. So over this store
-
April 2021 by Secret Shopper
I was very dissapointed at the lack of assistance from employees.maybe talking to each other was more important than providing a service that they are getting paid to provide (CUSTOMER SERVICE)
-
January 2021 by Laura Barber
Very helpful friendly and made sure my 7 year old had a good experience getting her ears pierced.
-
January 2021 by Happy Life
My daughter loves it here.
-
December 2020 by Jeanette Garrison
They have so much to choose from.
-
September 2020 by Dee Carol
NOT wheelchair friendly ☹️
-
February 2020 by John Alford
My girls live it here
-
January 2020 by Heather Stokes
My granddaughter had her ears pierced in December. The back came out on both earrings and now we have different earrings in her ear. The store says since it’s been since December, there is nothing they can do...,,hello! It’s only January and there’s nothing you can do? ??? I feel like I paid good money for earrings and now I wish I would have went to the piercing pagoda!!!!!! What a rip off