-
September 2023 by Google user
It is near impossible to get anyone on the phone.\\nIf you are able, your told prescription will be ready at a specific time. It is never ready at a time they quote. Many times it is up to three hours later.
-
April 2022 by Chuck Auld
Took care of whooping cough vaccine for us really fast and with no hassle.
-
February 2022 by James M.
CVS headquarters complaint. Their website quoted a different price for store pickup than what I paid. I filed a complaint; Jeremy, 844-353-5604 x 1780991, called explaining how it's only an estimate and the website says that. We went online together and no such language was there! Jeremy at CVS corporate, I presume, did not offer the $9 price difference but would escalate this to the regional director for investigation. So?--I said "you won't refund the money but use me to figure out what you need to correct and now offer nothing? How about including me in the regional director's emails?" No, was the reply. Can she, the director call me?--no, was the reply. So you take info on how to improve, use the customer you pretend to CARE about, and offer nothing after you find out where your mistakes are. That is CVS, Folks, it lies to you and uses you. Oh, and when I showed this local store a screenshot of the online price, they refused to honor it!
-
October 2020 by Sandra Rekemeier
I have no complaint about the staff but why can't they stock more than 0 or 1 box of IBgard on their shelf? I've been in 2 stores nearest my house so I can use of 30% off coupon numerous times, which would save me $18.00 for 2 boxes. I called Customer Service and asked to use my coupon online and after several NO answers from people overseas who I couldn't understand, I spoke to someone in the good ole USA who agreed to email me a coupon which I could use online. Well it never came and finally after a week I ordered it anyway using a $8.00 coupon, so in essence, I'm out $11.00.
-
March 2020 by Jasper Robertson
1 hour every time you go in there .
-
November 2019 by L A.
I'm usually not one to leave reviews, but I am doing this in the hope to bring attention to the dire need of this store! Prescriptions are never ready when promised, even days after promised date the prescriptions still usually aren't ready! The thing is, I don't think this is the fault of the employees. The pharmacy seems too understaffed. Phones are ringing nonstop, and the pickup line is always huge! I was a Walgreens customer up until about a year ago and never had an issue. Unfortunately, Walgreens is no longer in my insurance network. My experience at CVS has been so frustration. Please CVS, get this branch some extra help!
-
June 2019 by Bill D.
It's happened again. Called in a prescription last night to be picked up at 11 am next day. Came by at 4 PM and it's not ready!! There is no reason for this poor service. I think I'll try Publix next time. Their price and service is better too.
-
May 2019 by Francisco Peralta
prescription requests for 4 days and wasn't ready
-
March 2019 by Julie C.
My experience at this CVS varies a lot. The staff is so extreme with it being either SUPER friendly staff or very unfriendly staff. I appreciate that I get tons of coupons almost every time I make a purchase at CVS. However it is sad that CVS is so wasteful with paper at the same time. The pharmacy is overall typically on top of things. I personally would suggest going in on a weekday when they are less busy. There are two pharmacist in particular I recognize when I go in that are extremely friendly. CVS has a lot of overpriced items that I would personally rather just buy on AMAZON. However after major holidays a lot of their seasonal products go on sale, and are sold at an excellent price. I have gotten tons of cute items from this CVS such as a musical Mickey's 90th Birthday celebration Christmas decoration, Charlie Brown Christmas tree, etc. The location is great because Publix is only a few feet away. Sometimes I like to grab my groceries first then make a quick run into CVS.
-
December 2018 by Madeleine Naranjo
Waiting 6 days for a script .! !