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January 2024 by Gatormom Gatormom
I recommend this pharmacy and store they treat you with respect but no shows them respect they are professional , very helpful ,they deal with people on a daily basis that are impossible to please but they make sure they do what they can people get very impatient the pharmacy they will do what they can and handle the patient accordingly sometimes it doesn't go our way but we need understand their job means more them as it should so they take it seriously and remember we all have bad days but some how they make it better if they can
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January 2024 by Melissa Perez
Getting a prescription here is the most frustrating thing ever. Pharmacy never answers the phone and when I call store manager all they say is that they could only transfer the phone to the pharmacy, after I said Ive trying to get ahold of them for hours.
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January 2024 by Keeli smith
Connie was so terribly rude to me…. I always go to CVS to fill my balloons with helium and I’ve always been treated so nicely so I’m shocked at the response I got. Especially from a MANAGER. She looked at me like I was stupid for asking for them blown up, then huffed incredibly loud and told another girl to do it. She told me in an extremely rude tone “you’re needing 10?!?!” In front of other customers, it was so embarrassing.. and then comes up to me “if you’re going to need balloons, YOURE going to have to wait.” And I told her I was sorry i didn’t know, it’s never been a problem. And she huffed again and told me “what do you expect at Christmas time”. And eventually they told me to just leave they didn’t have time for balloons. Which I understand, but the nastiness I received, and having me wait just to turn me away was uncalled for. I gave 2 stars because the other employee was obviously embarrassed and apologized to me but didn’t know how to do the balloons. (Btw if you offer it, please train on it because she would have helped if she was able)
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November 2023 by Megan Hawkes
Avoid at all costs. I gave them over 2 hours of my life in the past two days to get a simple prescription filled. Woefully understaffed. Pharmacist is a crabby jerk (the tall, middle aged balding guy.) They have a sign on the drive through that says they’re closed and all systems are down when they just don’t want to run it and the pharmacy is actually wide open if you come inside and wait forever. They don’t take GoodRX because they simply choose not to. They were telling people today it would take 4 days to transfer a Rx from another location. They told me my Rx wouldn’t be ready til NEXT TUESDAY. Today is THURSDAY. Watched them tell a little old lady that they still hadn’t talked to her doctor for her blood thinners after a week. Yet they do not answer their own phones. They don’t care. It’s incredibly, unbelievably bad.
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November 2023 by Ryan Fischer
Nice people but slow as it gets. Not sure if they're understaffed or what but my script was sent in at 9am. I came to pick it up at 4pm and the lady said they just got it and it would be "a few minutes". I'm sure people have different definitions of "a few minutes" but half an hour later I'm still sitting here waiting.....
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November 2023 by Todd Orlandi
Extremely poor customer service, very large lines, long wait, rude and confrontational employees in pharmacy area. On several occasions, I witnessed the store not being open during posted hours as well. Avoid this place, trust me.
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November 2023 by MarMAR Dejesus
Lost my medication and told me to return Tommorrow!!! Horrible service !!! Unprofessional attitude from pharmacist !
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September 2023 by melodykitty08
Totally understand the review rating here. The guy at the drive thru pharmacy is mad disrespectful and rude. Needs customer service one on one lessons for sure.
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September 2023 by Baby Cakes
Man these pharmacist are something else they suck worst place to go if you need medication I have never I’m my life been treated so poorly talk about no compassion or pride in there work please do yourself a favor and go somewhere else …. For that matter Anywhere else
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June 2023 by Sara Irizarry
I was switched to this cvs from another that is closing. So far I have to keep track of my meds being filled, I have been waiting for my bloodpressure meds to be filled for a week. after running out of my meds and calling for a week here I sit for an hour waiting for them to refill my script. In two weeks with this pharmacy and i have recieved the idc attitude and its sad cause the cvs on 92 NEVER gave me any issues at all. Thinking of switchng pharmacy, this one has lots of girls with attitude. Im too old and too tired for this nonsense.
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May 2023 by Rachel Powell
Great experience as always! This CVS is so clean and the sales associates are so personable. When I can’t find something, they are always happily ready to assist me!
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April 2023 by Deana Winborn
I used to love this pharmacy until they brought in a new pharmacist. I have had to call management about him. I've taken my family business to a new pharmacy.
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April 2023 by Gabrielle Morales
My go to cvs always has things stocked and organized employees are very nice as well .
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February 2023 by Emily Henninger
Usually don't have any problems, but today I had a pharmacy tech give me incorrect information about my medication. He told me that Meloxicam is a muscle relaxer when it is not (it is an NSAID, so essentially a prescription-strength Advil), resulting in me worrying and needing to do my own research. I called the pharmacy to report this, and the same tech answered the phone, I believe his name was Eric. I informed him of his mistake, but he did not admit that he gave me incorrect information. He also told me that it could "mess with my head," which is not a reported side effect. I always use this pharmacy, but I don't know if I can continue to do so if the pharmacy techs employed here are allowed to make up information about the prescriptions they give out. I need to be able to trust the information that I am given from my pharmacy.On the call, he also asked if I was the person who had come by earlier to pick up the prescription for "Henninger," which I'm pretty sure is a HIPAA violation, so that's not great either.
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February 2023 by Nannette Gant
CVS on Bartow Highway in Lakeland Fl. The customer service was not the best. Staff was rude to customers and her manager.
