The CVS Pharmacy in Lakeland, Florida, is praised for its friendly and helpful associates. The store manager is described as polite and respectful. Associates are kind and give prompt attention, making customers feel valued. One associate helped install the CVS app on a phone and taught how to link it to a rewards card. The pharmacy offers programs like ExtraCare and CarePass for great savings. Customers appreciate the community service and consumer safety focus. The store is seen as a dependable neighborhood resource for health care needs, with a welcoming atmosphere and a special treat during each visit.