-
December 2023 by Vibx Y.
This was just dissatisfying. My bacon was raw and my room was dirty! This place needs an upgrade. And NOW!
-
December 2023 by Daniel G.
This is the worst hotel experience I've had in my entire 55 years on Earth. There is no TP or towels in the room. I went to the front desk to ask for some and the Muslim woman sitting behind the counter, playing something on her phone, said they don't have any. I asked how I'm supposed to use the toilet if there isvno TP, and she said "there's a dollar store down the road". I asked her how my wife and I are supposed to be able to get showers without towels and she said "I don't know". Later I turned on the TV and there was no signal so I entered the wifi password she gave us upon checking in, it doesn't work. I tried the password on my phone and it didn't work. I called the desk and asked how to get the tv working and she said "oh, the cable doesn't work". Well why are you giving out wifi passwords when you know the connection isn't going to work anyway. There is also a huge hole in the wall, some nasty crap on another wall, the power cord for the clock radio has the copper inside the wire exposed, there is no plug or stopper mechanism in the bathtub so my wife had to stuff something into the drain to get a bath. Oh, and the grating on the AC unit is broken and it looks like some black mold growing on it. I've got pics of everything, and tomorrow we'll be calling Wyndham to get the rewards points we used to book this dump, returned to us and we'll book another hopefully better place to stay
-
November 2023 by Nick Holmes
Senita was very helpful at the front desk. Very knowledgeable. Good to still see people like that in the world. Was very lucky to meet her. A appreciate her help.
-
November 2023 by Nova Vazquez
Refused to refund my reservation even though we canceled by the cancelation date!!!I was planning to stay at this hotel on 10/20/23-10/22/23. On 10/16 my son came down with the flu. I was supposed to able to cancel my reservation up until 10/19. I called the days inn reservations number on 10/16 and spoke to Shawn. I told him that my son was sick and I needed to cancel my reservation. I had made multiple reservations so I asked him if ALL of them had been canceled. He said yes so I believed that they were ALL cancelled. On 10/22, I received an email from the days in thanking me for my stay at their hotel and it charged me the full amount even though we had canceled and never stayed there. I immediately called on 10/23/23 and spoke to Brenda. I explained that these rooms had been canceled on 10/16. She said she would look into it and get back to me. She ended up refunding one night but would not refund the night eventhough I had explained that the reservation had been canceled prior to 10/19. I never stayed at the hotel and I was told the reservation was canceled so I should not have been charged at all. I then spoke to the manager Sam and explained the situation. He refused to refund the remaining charge!! Do not stay at this hotel!Noteworthy details: They don’t honor their refundable rooms policy!
-
November 2023 by Nova O.
Refused to refund my reservation even though we canceled by the cancelation date!!!I was planning to stay at this hotel on 10/20/23-10/22/23. On 10/16 my son came down with the flu. I was supposed to able to cancel my reservation up until 10/19. I called the days inn reservations number on 10/16 and spoke to Shawn. I told him that my son was sick and I needed to cancel my reservation. I had made multiple reservations so I asked him if ALL of them had been canceled. He said yes so I believed that they were ALL cancelled. On 10/22, I received an email from the days in thanking me for my stay at their hotel and it charged me the full amount even though we had canceled and never stayed there. I immediately called on 10/23/23 and spoke to Brenda. I explained that these rooms had been canceled on 10/16. She said she would look into it and get back to me. She ended up refunding one night but would not refund the night eventhough I had explained that the reservation had been canceled prior to 10/19. I never stayed at the hotel and I was told the reservation was canceled so I should not have been charged at all. I then spoke to the manager Sam and explained the situation. He refused to refund the remaining charge!! I do not recommend staying at this hotel!!
-
November 2023 by Randi Smith
Enjoyed our stay and the friendliness of the staff! Was a great getaway for my daughters 2nd birthday! Would highly recommend this hotel.
-
November 2023 by Just Me
Allison, the front desk staff, was amazing. She was so kind and patient. We were there on a busy cheer weekend. The rooms have been remodeled but it's a little noisy (again, cheer weekend).The breakfast was misleading but there are options nearby.Located near food options, shirt vommute to downtown and shopping nearby.I will stay here again.
-
November 2023 by Mrs Letsgo (Mrsletsgo)
Great location. Easy access. But 2 of 3 ice makers were broken. Very poor breakfast. No juices, (the juice machine broken, too) just one type of bread offered.
-
October 2023 by Debi Salmon
TERRIBLE. Really to much to tell but the major thing is there are a lot of locals living in this place . first night we could not sleep because they was LOTS of Drinking and partying ,with loud music. AlLLNight till the next nigh ..LOUD.LOUD.. . Petty sure there was drug activities. This looks like is a reg thing .On night 3. Two guys were sitting in front of my door working on something ,. Again making Noise at 3AM ...I was so mad I open the door and confronted them .They said we are not making any noise.. but I could hear they had woke a baby in another room. At this point I called the desk..They said" well we really can't do anything if they are just talking..."oh hell naw .I calling the local authorities..I Just wanted a quiet place to rest .This place has become a drinking ,partying drug place for locals to hangout..Plus this place says full breakfast .. however the local residents come early and take all the best of breakfast back to their rooms leaving vacationing folk with nothing but cereal ,(Without milk) and coffee.What a shame .this was the place to come 2 yrs ago..If they don't clean house they are done for.Becoming a drug dumpRooms: Room smelled like wet dog.we had No room services stayed 4 nights no new towels coffee or adminitties .when I ask always got it's someone else fault.Finally had to hunted down clean towels.
-
October 2023 by Nicole G
Great hotel, very clean, everything is up to date. Property owner maintains Property very well. It always smells good. No matter when you walk in the building.Rooms: VERY clean , and plenty of space. Rooms are Big with plenty of storage for your things.Safety: Parking lot is very well lit.Walkability: There's a 7 11, directly across the road.
-
October 2023 by Lisa Dennett
My only issue is with the overall company, not this motel. They don't provide handsoap. Given the recent pandemic in particular I found that odd and concerning. The staff here was attentive and helpful. Rooms are pleasant.
-
October 2023 by Daisy Collazo
24 hours check is a plus. Lady at front desk was super helpful and nice. I asked for a room with a huge tub and jacuzzi jets like I saw online. It was only about thirty dollars more than a regular room so I booked it. Came here at 5am to shower rest and leave in 5hours at 10am. Paid full price of a day plus a $100 deposit and figured it was worth it to rest in a clean facility where I could have a hot tub bath. Jets don’t work. Someone came to my room when I called and couldn’t get the jets to work either. If I know I would have got a basic room. No maintenance back on duty until 8am and I’ll be sleeping already
-
October 2023 by Floyd Griffin
Quickly answered the phone. Pleasant deck person. Quick , easy check in .Clean everywhere . Clean room . Plain room ,but completely remodeled to new.Late night coffee available in Lobby!Good amount and variety of Breakfast foods , hot and cold.Good bed. Stayed here many times.Very close to I-4 and US 98 for easy accuse to Lakeland , restaurants and the Mall.
-
September 2023 by Karen Alvarez
The staff is very friendly and the common areas were organized and clean. The room was spacious and cozy with good lighting. However the bathrooms look dirty. Worn out towels, damaged air conditioning.
-
September 2023 by Gary Tyler
Great front desk service and very nice ladies.. Room and hotel in general was very clean and the nightly rate was very much tomy liking. Gary
