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December 2023 by Alexander C.
The store has an awesome wide selection of figures and games which i enjoy collecting but unfortunately can't say the same for the customer service here the 2 employees who i assume are owners are just simply down right rude and demonizing simply asking questions is a bothersome to them despite the fact i spent 300$ at their store, if you are looking for some figures this is the place to come but just expect customer service to be non existent here
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December 2023 by Chuy Savage
The collectables are good but when I asked for a refund the guy said sure and has done the process even swiping my card again and I haven’t gotten my money back on my card ever since and it was on Friday 12-22-23 and right now it’s the 24th. I need my money back.EDIT: NEVER MIND I GOT MY MONEY BACK and I still stand on my opinion that these collectibles are good
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December 2023 by Joan Ramos
Came in here today with my 10 year old son so he could spend his birthday money on some action figures that he wanted. Got stared down the entire time, I even smiled at the guy because he was blatantly watching us walk around, didn't smile back or ask if we we needed help just continued to stare. Then he & the other guy start talking about shop lifters & before I knew it there's a security guard watching us too. There's a fine line between security of your business & being a creep. My kid loves everything in this store but we'll stick to buying our merch at comic cons and other places. He didn't deserve to be stared down like that.
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November 2023 by Alex Camargo
Third time coming to this store and this time I brought friends from out of town who made purchases.I was trying to purchase a Chucky Doll, vía payment plans they provide which was informed to me by their employee, but the owner said “you either have to pay it all now or not have it at all.” Why? Because the owner was not sure IF they will be open within the span of 3 months, so I offered to pay half now and half next month, but was refused - even though I was told before I could do the payment plans.When I pointed out that he just wanted the money now and the doll was in the wrong box (which I was wrong about that - my bad) he said it was no longer for sale to me cause of “my attitude.”I mentioned the only reason I have attitude is cause his employee mislead me and he continues to talk over me saying “I don’t care it’s not for sale to you.”So I guess thanks for saving me $200 cause I found one for $400 by the manufacturing company and not Trick or Treat.Hopefully you hit that upcoming 10 years, “since the mall might close.”Never going back.
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October 2023 by Matt S
Not really a lot of Gundam model kits available. More non figurines than actual runner type kits. Still fun to browse
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September 2023 by Michael Nigh
I've been a regular here for about 3 years now and have always opted to go here when I need replacement arcade sticks or to just browse. The customer service provided is very welcoming and they have a very nice and calm atmosphere. The selection is good and although some people may see the prices as "to high" many of the items i see complaints about are not exactly things you find at your every day store and are normally collected or not common so have a higher price point can't think or a better place to go for merchandise. They've been helpful with replacing/refunding any and all damaged or malfunctioning items I or friends of mine have purchased and made sure to treat us with absolute care ❤
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September 2023 by Jordan Rogers
I really enjoyed the service here and everything they had in store! It felt like a nice little museum! Everything was nicely displayed and tidy. They even had their backwards compatible XBOX games in their own little category! Nice attention to detail. Will be coming back.
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September 2023 by Anthony Olson
I just bought a Nintendo 64 here last week and it was very well taken care of! I really appreciate the attention to detail when cleaning and refurbishing! It looks brand new! I will definitely come back to have them replace my GameCube controller analog sticks and cleaned!
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September 2023 by Séff Thebartender
Best place to get some old school games! The crew there knows it's stuff! So many other cool things to get there if you are into games, anime and superheroes! Go there! And enjoy! Oh and they have the pop stuff!!! Go!
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September 2023 by Frankie Ramos
Cool selection but I baffled how they justify some of those used prices on current and next gen games. Ridiculous.
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August 2023 by Mike Still
Prices on the collectibles are a little pricey but an amazing selection of games for every console.The nostalgia factor for me was through the roof just looking at stuff from my childhood in the 80's.
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August 2023 by Michael-Demian Hancharik
The store is great. Has TONS of new, used, and retro games. The staff is super nice and always willing to help. Honestly my favorite stores for gaming.
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July 2023 by Elizabeth Repass Hollida
The atmosphere of Lakeland Mall sucks, but this place is great. The staff are friendly and very knowledgeable and there's a wide selection of games.
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July 2023 by Richard R.
I came into this store with my cousin, and who is special needs, and had a terrible experience during checkout. When my cousin walked up to pay for his item two male employees made fun of him because of how he described the item he purchased. I then walked up to see what was going on and they still continued to poke fun at him. My cousin was to kind and did not think anything of it, but I would encourage anyone who does not believe in this type of behavior or treating anyone less than they want to be treated to avoid this store as much as possible. It was very demeaning to see and hear the things they said. I can see now why others have told me to avoid this store.
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June 2023 by FEARSMAN26
? AMAZING STORE. 5/5 for sure. It is located in the mall. Big store , wonderful staff, cool ? Merch and much much more . All items are cool and nerdy, geeky, and vintage ?. Any Nerd or geek would be in heaven . Me and friend Went in and checked out the place and it was a fun time . Me and my friend are YouTubers and let us film in there . Thanks for that you Guy. I will for sure be back . I would recommend this store for any geek or nerd ?.May the force be with you!FOLLOW ME ON YOUTUBE AND TIKTOK AT FEARSMAN26