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March 2024 by Janet Dean
Had a wonderful time shopping at the store today. Our sales lady, Dawn, was friendly and engaging and I found just what I was looking for. I will definitely be a repeat customer.
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March 2024 by Charles Clem
Fancy show room - you will not get anything like what's in the show room - the warehouse has cheap junk for you - classic furniture trickery- beware
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March 2024 by Irene Bullara
Melanie limply excellent sales person worked with us knowledgeable & friendly
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March 2024 by Denise Bates Chambers
Quinn was very helpful but not intrusive.Rita is always a joy to work with.
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March 2024 by majid raffoul
It was a great experience, the saleswomen and Manager were awesome.
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February 2024 by Terri cantu
Discriminate, this company is unprepared with background checks. Do not trust them very untrustworthy
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February 2024 by Kim Garrett
Quinn was extremely acknowledgeable at times foreseeing the question before I asked. He was not pushy while at the same time providing excellent customer service. Very pleasant purchasing experience.
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January 2024 by Rich Aquilia
I felt a connection with Jason and impressed with delivery date
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January 2024 by sandra berg
Manager and sales person Alex were very helpful and worked with us on price for recliner
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December 2023 by Shelly Maguire Tedesco
My wife Shelly and I just left the store after purchasing a beautiful TV console. While there we had a great time laughing and sharing stories with the associates there. It was more fun talking with them than our actual purchase! From our sales rep Dawn, designer Lynn, store manager Tiffany and the checkout with Heidi …. the service was amazing! We felt like family and already miss them all! Fantastic experience and we can’t wait to go back. Frankie Tedesco
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December 2023 by Kelly Beatty
No sales pressure, great answers to my questions, great knowledge about product. When the sales person couldn't answer a question he brought the manager (Quin) who was very helpful . When I make my decision about which mattress I will purchase I will definitely return to to Havertys and request the same sales person (Alex) to make my purchase.
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November 2023 by John Martini
We've been going to Havertys since moving to lakeland fl. We have unique needs, our sweet cats lol. Havertys had the only sectional material/fabric that was purposed for those with dogs or cats. Its pretty much impenetrable from dog or cat nails... and it works! Anyway, we're on our second sectional from them; not due to any pet issues, just got tired of what we had and needed a new fresh look...but same material! Well, we got new sectional last year and couldnt be happier. Several months ago, we had a few issues with the controls that started malfunctioning. Repairs/warranty started, and then things went south a bit with said warranty carrier. Not getting into that here. Long story short, a few weeks ago, we decided to go there again and see if we could get another sectional or pieces to replace what had gone bad. We were met by Dawn, sales, who was great in helping us. But then we started to tell her what had happened. She came up with some really cool solutions, got the manager, Tiffany involved, all information shared, then, the most amazing thing happened. Seeing how long we had been waiting for repairs and service, seeing how we've been loyal customers and didnt come there to lose our minds on them, lol, Tiffany blindsided us and said, 'we're going to replace the pieces in question at absolutely no cost to us.' WOW!!!! This wasnt marketing, this was just plain old brick and mortar customer service at its best. The way it should be. We werent expecting anything at all; we went to look and possibly buy! Luck had it that they still sold our sectional in the same material and color (it comes in one lol). Three days later, we had our replacements. Happy as can be. The quality of their furniture is, by our standards and needs, way above all else we saw in years past. They're not 'rooms to go' or kanes or citi, etc. Nothing wrong with any of those, just didnt have what our needs required. Theres also better out there. For us, and our pets, they're the only ones who carried anything that was designed for owners of cats and dogs. For our money, its Haverty's. Thank you Tiffany R. and most certainly, thank you Dawn B.
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October 2023 by Samantha Portwood
We had an amazing experience with Havertys! We recently bought a new house and needed new furniture to fit the space. The living room space was a little awkward and I had no idea how to space everything out. We took measurements of the space and scheduled an appointment with Lynn. She was AWSOME! She sat down with us and tried out a few different ideas and was able to quickly put our space together. It now feels like home. One year later and I still love how our living room turned out!!!!!!
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September 2023 by david brewer
We had a wonderful experience today at Haverty's. We found just what we were looking for and received excellent customer service. We have always enjoyed Shopping at Haverty;s and today was no exception.
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September 2023 by Archie
Quinn our salesman was so helpful and patient He made our experience smooth and enjoyable