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January 2024 by Kim Lehr
Our first time here after moving from another state. Wonderful service, very reasonably priced, beautiful store. Purchased a cocktail table today, and we'll definitely be back.
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January 2024 by Karen Beahon
Maurice helped us find what we’d been looking for since October! He was patient and happy to help us measure several pieces. I highly recommend Kane’s - be sure that you ask for Maurice!
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January 2024 by Bonnie Brown
I recently purchased my entire living room set from Kane’s and it was the best experience I’ve had looking for furniture! Genie was amazing at helping me look and find exactly what I was looking for. They Enron moved pieces around for me to make sure they matched. Everyone was so kind and welcoming. The furniture was delivered today on time and with no hassle. Will definitely be purchasing all my furniture from here on out. Thank you so much!
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December 2023 by david dorsey
This Lakeland Florida furniture store is amazing. Located on Rt 98 it has beautiful modern furniture that will take your area to the next level. No pressure reps are on hand for any questions. Jeffery assisted me in getting both a formal dining table and a server. I was able to catch the black Friday sale!! Delivery was a two day wait. I will be returning for three more pieces soon.
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December 2023 by Carolyn Schoonover
What a wonderful experience shopping for a new mattress and box springs. Our sales lady was so nice and helpful. We ended up ordering our mattress and found a great deal on a recliner. We will definitely be back when looking for any other furniture. Thank you so much!
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December 2023 by Rhonda Hall
James was our assistant, and he was very helpful in helping us find what we were looking for. The selections, quality and prices are excellent, and we ended up buying exactly what we were looking for. Very happy with the service and the furniture we bought.
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November 2023 by Anyonomous Messenger
I highly recommend this furniture store! The service quality was truly exceptional, I can’t wait to come back. My encounter with Genie was top notch service. She is knowledgeable and friendly! Keep serving your community Kane’s!
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October 2023 by Margaret Forston
My 1st time purchasing from kanes furniture and James was my salesman he was very courteous,patient and knowledgeable. Thanks Again!
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September 2023 by Gale Cerrato
Gary Dixon took care of us. I like the fact that let my husband and to look at the dining room tables. He gave us plenty of space to look and talk. When we had questions he was close by. We left to go look at other stores. When we came back, we were looking for him. One of your other sales man told us he was out to lunch. We went upstairs to wait for Gary and that other sales man came upstairs and said he didn't know when Gary would be back. We waited for Gary because he didn't pressure us, he let us enjoy our shopping.
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September 2023 by MH
For my first time purchasing furniture and moving several hours away from this area, I was nervous, but my experience has been overall Amazing at this location. It's truly because of my sales guy, Kyle Fair, I'm giving a 5 star review.+ (10/5 stars) Service - I feel so fortunate to have Kyle as my sales guy, guiding me through this process as a first time furniture buyer. From Day 1, he has been very patient/understanding/approachable, speedy in learning my likes/dislikes and finding pieces to match, very knowledgeable, has gone above and beyond to assist me, and has had the BEST follow up I have experienced in customer service whenever I've had concerns or questions.+ (3/5 stars) Delivery of pieces can take time due to back orders and delivery availability to your specific location. Example- I received my bedroom set within a week, however I'm having to wait over a month for my couch and chaise - which has been highly frustrating.+ (5/5 stars) Delivery guys are professional, on time, and speedy+ (5/5 stars) Great quality and selection of classic to modern furniture, very hard to resist not buying so much stuff!+ (4/5 stars) Prices vary, but you can definitely find great deals if you know your budget & they have an excellent Financing plan making it easy to pay off over time.Definitely ask for Kyle Fair when you visit the Lakeland location. You will only want the BEST during this (can be lengthy) process.
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September 2023 by Lorin Drake
Beyond disappointed with this place. We bought a $3,000 couch with electric reclining chairs and they have broken three times due to faulty wiring and shoddy quality. Now they're claiming we need to pay for the parts and shipping and are refusing to send a technician out to install it. How are we supposed to install a new motor ourselves? Seriously! The customer service is abysmal, rude, and shocking, especially when we've been loyal customers and spent thousands over a period of almost 10 years. And this is how we're rewarded for our loyalty? We will simply have to go elsewhere. It's really a shame because we were satisfied customers until this unfortunate incident. They do not stand behind their products! Horrible experience at Kane's. SMDH.
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September 2023 by Valerie Doles
Kanes always has the latest and most stylish furniture pieces! My home looks ideal because of it! Kyle was very helpful in assisting me with a concern/ question that the prior representative was unsure of. He provided speedy and accurate information and even went as far as calling me back when our call was dropped! We need more Kyle’s in every business!
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September 2023 by Sherry Hernandez
Gary is awesome x 20 and so is the rest of staff. Professional and helpful. First time I ever bought at Kanes. Very great experience. Thank you and God bless
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August 2023 by Kim Pierce
Gary was great! He was super informative, didn’t hover but stayed nearby in case we needed him, and was super nice. Highly recommend!
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August 2023 by Arlin Fabius
Kyle and the Lakeland team gave me amazing customer service. It was a pleasure shopping at this store . Super professional and knowledgeable. Definitely come here when you’re ready to purchase furniture.
