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January 2024 by Margie Stgo
Incredible how a “professional” staff laughs and makes fun of people with disabilities… YES, just as you read… I just heard and saw how they made out of place comments and mocked a person with a disability and the saddest thing is how he shared it with his partner, the given situation and his mockery towards the person... sadly I have to come to his town because that is what the medical plan offers me. People without empathy and little moral value. Think and examine yourself to see if you are perfect or don't make mistakes... The word “professional” was too big for you.I add that the person remained silent and humiliated by the staff. He never disrespected her and humbly left but his face said it all how disappointed he was...The only star is because it doesn't give me the option to remove the stars.
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November 2023 by Vaeria Hernandez
The front desk was very nice and helpful considering the overload of patients in the office. The reason I am giving a one star is that the phlebotomist in the back is VERY VERY unprofessional. The phlebotomist who took "care" of me didn't even say my name when calling me to the back and when it was time to get my blood drawn she stuck the needle in my arm so rough and moved THE NEEDLE around while in my skin. She didn't feel for a vein or anything while the needle was in my skin is when she tried to look for a vein it ended up turning my arm purple right after leaving the lab very unprofessional would NEVER go again. I went to Quest Diagnostics a few months back and loved it there! it is right across the street and I highly recommend going there.
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November 2023 by Harold Jenkins
Receptionist was very rude, she was hocking loogies and making grunting noises with her throat the whole time during my two hour wait to have blood drawn. The person drawing blood was very nice and personable. Several people in the lobby were barefoot. Biohazard stickers stuck all over walls and half peeled off. The place overall seems very unsanitary and I would compare it to a truck stop bathroom. I wish I would have took pictures of the barefoot people in the lobby now that I see there is a place to upload pictures.
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October 2023 by Tony
Gave the front desk my order from my doctor and she said I need to get an order. Go here if you want mentally handicapped people handling your medical services
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September 2023 by Lan
The Lady this morning at Labcorp she is so rude if you can't give something then say it nice not need to be so nasty about it !!
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June 2023 by Alice Chewning
Never on time with appointments! Attitude is never good! I needed to weigh as l am on Ozempic and Meghan tried to not allow it for no good reason! I have to go there every three months, so l am a regular! Not very pleasant place! In all fairness, there are a few phlebotomists that are pleasant! Please correct this to get better reviews! Thank you!
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May 2023 by Stephen Boykin
The worst front counter person.. I know she probably deals with lots of patients but no reason to be rude.. The staff in back were fantastic
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April 2023 by Johnn T
Horrible Customer service those women are rude , I don’t think they are morning ppl everybody had an attitude.I was a walk in wait time is not long probably 30mins, Once you go in the back your in and out . I’ll give three stars just because the wait time not long
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April 2023 by Gabriela A. Rivera Banchs
First time here I was scare because I went to another location in celebration and just from the door the ladys on that location treated people really rude and wanted to charge me a Thousand just for one test without explaining the reasons, I soon as I came here with an appointment the ladys in front desk were really kind and nice to me they explained the charge and how does the insurance work and the technician was super sweet and everything was fast I truly recoment this location.
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February 2023 by Steven Agelidis
By making an online appointment, I only had to to wait minutes. I was verified and asked for co-pay by a professional and polite young lady. Minutes later I was called to the back and my samples were collected by by a wonderful young lady quickly and efficiently. (I am known to be a hard draw).The Whole time spent in Labcorp two trips in a row was less than 20 minutes each! Key point make an online appointment!! Great service ?
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February 2023 by Araceli Popoca
2/17/23- Really bad customer service, The wait time is ridiculous, I was waiting 4 hours for them just to give me my lab orders back and telling them to I can come back another day. I had to take my 10 yr kid with autism and my 4yr to get their blood drawn. The front desk are soo disrespectful. They talk to you with attitude. DON'T RECOMMENDED GOING TO THIS CLINIC.
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February 2023 by Mallory Riddaugh
It’s not the cleanest place in the world but the people there were super friendly and kind. The girl who took my blood was great and super fast! 10/10 would go back if I needed more blood draws!
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January 2023 by Colby Fernandez
BEWARE!!! This place is absolutely horrible. I’ve been waiting to get drawn for over two hours and counting. I am a walk- in and this place hasn’t been packed at all. I’ve had around 80 people go before me. I’d you don’t have an appointment they will make you wait from the moment they open till the moment they close which is very wrong. Their should be a ratio for appointments to walk-ins 3-1 or even 5-1 I don’t care but they only call appointments and zero walk-ins so if not appointment you will wait to 3 every time.
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January 2023 by Jessica Bricker
I’ve been here three times for labwork. Every time it was fast and staff was friendly.One time I was a walk-in and I only waited 35 minutes and they seemed busy at the time. I’d thought I’d have to wait at least a hour but no.Helpful tip: there was a sign that said if you’ve been waiting for more then 30 please see front desk.If you nicely inform the front desk they are happy to look into it.
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January 2023 by Star Oya
I had an appt for 7:15. I got there as soon as they opened. I was leaving at 6:59. They were really fast and friendly. I was afraid to go at first because of the reviews, but I had no issues.
