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December 2023 by Judith Canady
Carol is always happy to see you..even if it has been awhile. Marshalls has always been a go to place for that special gift...I remember Mrs. Hazel as a child...and the same helpful attitude continues with Carol. Thanks for your help.
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September 2023 by Jonathan Roman
I brought in a 14-karat yellow gold ring with black onyx that I had found on a beach when I was young. When we found it, it had a noticeable inward dent that I felt significantly devalued the ring, and while it didn't prevent me from wearing it, it made it very uncomfortable to do so.Having recently rediscovered the ring in my dad's old briefcase, I immediately sought a local jewelry repair shop and settled on Marshall Jewelers. I spoke with the lovely Miss Carol, who verified that the ring was, in fact, gold and that the stone was onyx, as well as confirming that the stone had been chipped and cracked slightly. After some brief conversation, I left the ring in her care and hoped for the best.After not even one day, I received more than I could have asked for. Not only was the ring restored as if there was never any dent, but Miss Carol and the repair team had also polished the ring. It looks so much shinier than before! And both the dent repair and the polishing cost me less than what we had initially discussed.For the quality, cost, and timeliness of the service, as well as the friendliness and genuine joy Miss Carol radiates, I give Marshall Jewelers a well-deserved 5-star review and endorse their services with gladness.
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May 2023 by Chelsea Brooks
This is the only jewelry store in town I trust to repair my jewelry and restring my pearls. To say they make you feel like family is an understatement. I had my wedding band custom made here and have purchased countless pieces of jewelry, gifts and send everyone I know there. Anyone that says differently is someone looking for free work and is a typical Karen. Every necklace and bracelet I’ve had restrung has been done impeccably and I don’t know any other jewelers around that even offer this service. I’ve been going to Marshall’s since I was a kid and have only nice things to say about the family owned establishment. They effectively communicate if there is ever an issue and do all they can to help you with your jewelry and gift needs. If you have pearls, beads or silver that needs to be restrung or cleaned, they are the go-to place in town. If you want a personal experience where you are sure to find something you love, head to Marshalls.
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May 2023 by Serene Blascovich
Avoid this incompetent, so called jeweler. I should have trusted my gut when I walked in and saw they were more of a china / gift shop rather than a true jewelry store. I brought in a number of items to be repaired as well as 4 rather expensive watches needing only battery replacement. They utterly ruined a cherished necklace from a deceased friend, broke 2 of my watches that only needed new batteries, and didn't even bother tightening the clasp on a bracelet. I'm heartbroken and in tears at the damage done to my necklace, not to mention how much it's going to cost me to have these watches fixed. Shame on them!In response to your reply regarding the necklace that you totally ruined, you cut out the metal chain and restrung the beads with ugly white thread without even informing me of your intention to do so. I never would have agreed to this. While we are at it, let's address the fact the beads aren't spaced properly or evenly. There are also knots where there shouldn't be as well. Complete amateur job! Again, shame on you and trust me, I was generous with my initial review.
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April 2023 by Grayson C
Fantastic service! I needed to have a ring sized up 4 sizes and they had it ready for me in 2 days and for a very fair price. Definitely will be going back if I need a ring sized up!
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April 2022 by Mario Ramsey
Only place in town that had what I needed same day highly recommended!
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November 2021 by TUGMusicRules
Top class service and great pricing. I stopped in randomly to have a watch bracelet resized and the staff was very nice and quite helpful. Had some watch bracelet links removed and it only took about 3-5 mins. Very reasonable pricing too at only $10. They also had some great watches that I’m adding to my wish list. I would recommend anyone looking for an array of gift items give them a look. Again, I can’t say enough about how pleasant the staff was. Great people. I will certainly be back.
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March 2021 by Lexie Kincart
I had an absolutely amazing experience! Everybody was so kind and made sure that I had been helped! The service was quick and done very well! I could not have been happier with the quality of customer service here! They were also very honest about potential wait time for pieces of jewelry that needed to be reconditioned and fixed up a little bit. But I really admired that and it will be worth the wait to get my pieces of jewelry back! I know that my jewelry is in great hands! I 100% highly recommend!
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February 2021 by Greg Courtnay
This shop is very easy to get to, parking was easy and the staff are very friendly and very helpful! They have a very nice selection, also!
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June 2019 by Be De
Fabulous small business. Always a welcoming and smiling face to greet me. Neat frames and other unique items.
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March 2019 by David Johnson
The best in town
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December 2018 by Sarah Case
I've been a customer since registering for my wedding over 18 years ago. They are a close-knit, family owned and operated small business that truly cares for their customers. The variety of items in the store make gift shopping fun. Over the years I've called and told them of an important milestone birthday or event that I needed a unique gift. They have never disappointed!!! They have special ordered jewelry for me and custom designed pieces, as well. Marshall's is the best all around!
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September 2018 by Raymond L.
Small town charm, Big time customer service. Their price to size my then Fiancee and now Wife's ring was half of the local competitors and when we came in they took the time to chat with us in a personable nature. On top of that the store owner/ jeweler decided to go ahead and take care of us right then as we mentioned we were getting things done last minute for our wedding. We will be going back soon to have a slight modification done on my wife's wedding band as they have earned our business for life with their hospitality and conversation.