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March 2024 by chino dr
So about 2 weeks ago I go thru the drive thru and the lady said she will be right with me. We waited no lie about 30min in line to then be ignored we drove around 2x and nothing..today we go once again and we asked for sweet and sour sauce the guy tell me it's 50 cent per sauce? Like really well he never opened the register and came back w the sauce so I guess he kept the 50cent..so sad
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March 2024 by Raquel Suarez
I have been to this McDonald's on 3150 Kathleen Road many times. It is the most poorly managed McDonald's that I've ever been. Both the drive-thru & the dine-in ordering consistently delay my order & other patrons' orders. Today, inside the restaurant one lady waited over 30 minutes another patron waited over 15 minutes and I too waited about 20 minutes. We all did not receive our drinks which was another 10 minute wait. The staff turnover is high. The kitchen staff seem disorganized. The cashier is always absent. A patron had to holler into the kitchen to get someone to take his order. They don't seem short staffed. The manager was annoyed towards a patron when she complained about having to wait over 30 minutes for her order. The employees overall are rude or apathetic. It seems that they prioritize drive-thru orders over dine-in orders. I think it is poor management & poor training. I hope the owner, owns up to it, and gets their act together- so this establishment can thrive.
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March 2024 by Seth Sexton
This is the absolute slowest McDonald's I've ever been to. Sat in the Drive-Thru line for 15 minutes just to get my
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March 2024 by Cynthia Serrano
Drove 15 mins from my job to get me and my sister food around 10pm I thought they had everything right and my food felt hot I was satisfied at first. When I got home (which is 18 minutes out)and finally opened up my food from its wrapper I realized my Cheeseburgers only had meat and buns, the bread was stale, and my fries were COVERED in oil. My sister's meal was exactly the same as mine hers was made correctly and FRESHLY MADE. I drove ALL the way back and just got a FULL refund for my food and told them to toss the food they gave me. Hope this helps.
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March 2024 by Levi Houston
Nothing fast happens here. You can file your taxes waiting for your food
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March 2024 by Brandi Johnson
Worst McDonald's since it opened!! Never does anything in a timely matter workers think it's a hang out to laugh n talk I've made multiple complaints to corporate about this
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March 2024 by Mücahit Demir
It's been 25 minutes and they couldn't provide any food ?
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March 2024 by K & B Douglas
The last three times I have ordered Sprite it has just been soda with absolutely no flavor. Days apart and same results.
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March 2024 by Michelle Allen
20 minutes to get through the drive thru...
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February 2024 by beth cothern
The worst McDonald's in the area always have to check your order an get it right cause they don't. Every time I order they have to remake it cause they can't read a screen correctly. I can only imagine how much food they throw out everyday.
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February 2024 by bruce tiryung
Drive through was very slow, food was good as ever.
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February 2024 by Kurt Langheld
The staff was friendly and responsive. The restaurant and bathrooms were clean and barebones.The food was fresh and hot however the cappuccino was very weak. 1st world problems but Why buy a weak cappuccino ? Almost got a perfect 5
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February 2024 by Loren Taylor
This place consistently opens 10-15 mins past their posted online hours. Cars are waiting in the drive through for 15 min with zero response. This happens ALL THE TIME. Poor management for sure.
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February 2024 by Dwayne Hale
Walk in the rain of the parking to get my sandwich with NO ONIONS, AND HAD TO GO BACK IN THE RAIN TO GET ANOTHER QUARTER PD WITH NO ONIONS,UGH...
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February 2024 by The CGM Network
It was hard to get the attention of the workers.