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February 2024 by Jay Gibilisco
Jimmy is an excellent cobbler, gives great service and always greats you with a warm smile and hello!
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January 2024 by Evan O'Rourke
Great work and service
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January 2024 by Chrystl Eaves
Great work, great service, great people!
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November 2023 by maladyhawke maladyhawke
They were honest! My shoes were fubar.. due to dry Arizona and days of walking on the cobblestones of the French quarter in Nola. If they can't fix them using their old world craftsmanship, no one can! Will go back if I need shoe repairs.
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November 2023 by Konner T
I had some stitching break on my Irish setter work boots. Obviously I can't be with out my boots for work so I payed a 5$ rush fee and they had my boots done in a day!! They did a wonderful job on the repair, nothing less than professional. Highly recommend!
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November 2023 by Marla McAulay
Needed a purse shoulder strap shortened. I’ve use McFarland before, very happy with the results. Got it back sooner than expected. He is a true craftsman.
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October 2023 by Greg
Absolutely fantastic experience. I walked in and was instantly greeted by the kind staff at the front desk.Mr.Macfarland shortly came out to help me color match my boots with some polish. He spent the next half hour talking to me about proper boot care, and specific products in the industry in addition to his recommendations.He is a retired pediatrist which speaks legions for his ability to make sure your shoes are curated for your foot.I walked in only wanting to buy some polish. But after talking to him briefly, I actually upsold myself; inquiring about boot shaft savers and some metatarsal inserts for my cowboy boots.I'd actually like to spend a whole day listening to what this man has to say. Truly incredible amount of knowledge that he possesses.I've been to 3 different cobbler stores in the area. All of them were alright. This place stood out miles above the rest in how different the service and storefront was.If you're having any doubts about this place: get rid of them. He is a human, but I can tell he will absolutely back all of his work.Let this place make your shoes better and don't regret walking into this store.
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September 2023 by J Quinonesgonzalez
The finest work I have seen in shoe repair. Very pleased with the work done to 2 pairs of shoes. It was my first time to McFarland's, but it will not be the last. Thank you for your hard work and dedication to this seemingly disappearing trade. God bless.
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September 2023 by Alyssa Compton
I reached out to McFarland’s after my Louboutin’s were botched by another cobbler. I was absolutely heart broken and didn’t think anything could be done. They were very prompt in responding and after exchanging a couple emails I drove there and dropped my shoes off. I could immediately tell that this was someone who loved their work and took pride in it. He showed me several pairs of Louboutin’s that he just finished and they were stunning! I knew I was in good hands after that. He took my shoes and made them look like the were new again I can’t recommend this place enough. For any shoe repairs, go here!!!!!
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May 2023 by sammysing73
I’m so pleased with my Chanel wedges and another pair of heels I sent Jim. They look AMAZING!! I’m so glad I found you on TikTok!! So professional, excellent communication, , top notch craftsmanship!!! A++++ will definitely do business and recommend to all my friends and family!!♥️ Thank you!!!
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April 2023 by Patrick Bransome
It’s not often that you are able to connect with a craftsman such as Jim McFarland. When I first reached out to discuss what I wanted, he understood exactly what I was referring to. I’m not a cobbler although the specific details that I mentioned are “Old World” preferences that he immediately understood. The first couple of shoe’s returned are more than remarkable they actually fit better!I am more than happy with Jim’s work and the only setback is that he’s in FL and I’m not! However all great things take time! Cheers to an excellent craftsman who is truly an artisan.
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April 2023 by JahQuin Banks
Just received my shoes back and they look perfect. With purchasing dress shoes that are over $1000, I was worried to bring them anywhere but I’m so glad I chose this place. Amazing work and you can tell they care about the quality of work.
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April 2023 by Joy Stratten
Jim was incredible in replacing my dance shoe buckles quickly. Even though there were supply problems, I received my shoes in a very short time . McFarlane's Shoe Repair stands by their workmanship, their service and their product.
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March 2023 by Rob Rosenberger
We brought a pair of 4yr-old inexpensive women's boots for a minor repair. The shoe smith explained it was a man-made material that can't be repaired, saying "I'd just be taking your money." He offered advice on how to maintain the boots until the end. No charge! I'll definitely return here when my leather men's boots need service.
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February 2023 by Wayne K
Looked around my local cobblers online and saw a lot of mixed reviews. Found McFarland's and emailed about my issue with an ostrich boot no longer made. Response was quick and helpful. Sent my boots in, Jim called to confirm once received. Just got my boots back and they look great. Hands down great experience!
