Old Navy in LAKELAND, FL offers fashion for the whole family. From trendy maternity wear to stylish women's, men's, and kids' clothing, customers can find everything from casual basics to seasonal must-haves. The store is known for great sales and convenient online ordering with in-store pickup. Customers praise the friendly staff, clean store, and good value, though some note issues with disorganized clothing and long waits for dressing rooms. Overall, Old Navy provides a satisfactory shopping experience for the whole family.
The customer service lacked substance. I asked for assistance and was told to look myself or check online.
February 2025
Looove the customer service; however I feel this store doesn’t has plenty of variety…
December 2024
Stopped in today for a quick return and Alex H and his staff were swift, knowledgeable and made the shopping process during the holidays a breeze, I love coming to this location-everyone is super nice and very helpful ✨⭐
