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March 2024 by Edith Cox
It was OK but pricey for what I got . The drinks were better than the food . Sorry ?
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March 2024 by USA America
Every day terrible service, we are losing this restaurant in Lakeland… I spent 35 minutes waiting for a table, a couple left in front of me for 45 minutes and when they gave me the table, horrible place. God willing, this restaurant has not been here for a year.and after they gave me the table that was to my liking. 20 minutes to see the clerk who never came. I repeat, they must save that restaurant, it is necessary
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March 2024 by Andy Throgmorton
Went in and was told a short time before being seated and took my name. They sat two tables that came in after us with the same number of people. Half a hour later we asked how much longer and they said we still had two more groups ahead of us. And when we were there the lights in the guest area went out and there was a guest went to the manager and asked about the lights twice and was just dismissed my her. Extremely rude and disrespectful. Extremely bed experience!
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March 2024 by peggy amos
Our waitress Lisa is the best,,,, she's bubbly, service and out of the way to make you happy,,,,and the manager is also great,,,,, she took the time to come over and to hear the complement about Lisa....
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March 2024 by Arnol Rosales
Customers beware! If you are planning on going to this restaurant make sure to cross out the tip section when signing the merchant receipt. For every restaurant I go I always pay with a credit card and give a cash tip. Today I failed to cross out the tip section and they charged me for an additional 18% tip.
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March 2024 by kellie donaway
Our server Tucker was excellent, from start to finish. I would go as far as saying he is the best server I have ever had ever when dining out. He was super friendly and perisonalble, and suggested the Lobster Dip which was really good and my husband tried the Salmon New Orleans which was delicious!! Will definitely come back again, our host Chris was also great!
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March 2024 by Antone Santos
Our server Austin was real terrific had a great friendly personality and very efficient. He made our dining experience more pleasant.
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March 2024 by Lil Pretty Ciara
Parking: Great Resto ??????????
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March 2024 by tonya lagana
The staff is very nice, takes good care of you my co worker and I love coming to eat there they have delicious food,great service.Kid-friendliness: very kid friendly
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March 2024 by Eileen Quijano
Haven't been for several years. Was surprised by the quality of the food.
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March 2024 by Felicia McGill
My husband and I visited Red Lobster today passing through Lakeland and the service was outstanding from the time we walked in the door Ms Peaches greeted us with a smile and was very courteous. I waitress was Nancy and before we could ask for anything she was already taking care of it. They customer service skills were outstanding best service I had in a long time.. the food was piping hot and good it was great visiting with them today because the service was just outstanding and that's what led to this review...
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March 2024 by Keith Perkins
As always delicious food, friendly staff, and clean.
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March 2024 by Ann Conaway
Ordered delivery. Got a text from Red Lobster that I could track the delivery. An hour later I got a text from Red Lobster stating my order was cancelled. They still charged me $146 for food I never received!Update: Red Lobster did refund me the money. I appreciate their willingness to make it right.
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March 2024 by Stacey Carpenter
Smooshed bug inside menu. Drinking glasses (on refills) were not clean. Had to stop waitress as she was passing by to ask for drink refills. Ordered the "Endless Shrimp" and had to get wait staff's attention unordered to get refills of shrimp. Although we went at lunch time, they were only moderately busy. We will go to a different location in the future.
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March 2024 by Sheree Estes
We were given an estimated time of 15-20 minutes that turned into 1 hour. As soon as we were finally seated ,our server told us up front it would take another 40 minutes to actually get food. We decided at that point to just leave. O n the way out a woman told us we made the right choice. They had waited and their food came out cold and wasn't good. We have tried this particular Red Lobster for 3 years in a row while on vacation and it's very clear they have not recovered from covid, not enough staff in any area and staff they do have are not trained to be professional. We will never go back again. Three strikes and you're out as they say.