Sephora at Kohl's in Lakeland is a welcoming beauty destination offering a wide selection of up to 125 brands for makeup, skincare, hair, and fragrance, including popular brands like Rare Beauty, Sol De Janeiro, and Charlotte Tilbury. Customers appreciate the helpful and friendly staff, with one reviewer highlighting Jessica’s kindness and her helpful product recommendations. The store provides a good in-person shopping experience, with Beauty Advisors assisting customers in finding products that fit their budget and needs. Many customers enjoy the convenience of shopping at Sephora at Kohl's, though some wish certain products, such as JLo and Jo Malone, were more consistently stocked. Others mention that online shopping often offers more options, and they hope the store improves stock replenishment times. The staff, including a standout manager, are praised for their professionalism and ability to make customers feel comfortable, even during busy times. Overall, it’s a place where all are welcome to share in beauty and feel celebrated.
The store staff was wonderful just lacking items like the freestanding store.
June 2025
i came in today with my younger sister and jessica was kind enough to help us find a hair product suited for our hair texture! she gave up multiple recommendations and was so sweet! i will absolutely be coming back thanks to her!
April 2024
They did a great job matching my new makeup for me. Sadly, they do not carry JLo products which I love and use a ton of.
