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November 2023 by William Conley
Great 8f you need an office chair or copy paper right now. Friendly and helpful
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September 2023 by Jessica Rodriguez
Bad service at this location I went in to just print 1 document and both print machines were busy with customers taking a long time I went up to the store manager to ask for help if he can print out my 1 document and he did not bothered to help he just told me I have to wait till one of the customers are finished and just stayed behind the counter doing nothing instead of taking action and helping me just a moment to deliver excellent customer service. Being a manager is to play each roll when there’s a customer in need of assistance no matter what is the situation it doesn’t matter what company. Poor service people just want to work for the paychecks nowadays and forget about being kind and delivering great service to keep the image of each company positive and best at delivering customer service.
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September 2023 by Sarina Katriel
Have had problems since updating system with new app. Last employee messed up my acct taking over my phone doing all sorts with the app. This time when I went in a Donavan (?) helped. He was GREAT. Took his time, worked with downloading app for me and between the two of us we were able to figure out all the kinks and get the app working and with my school acct. took about fifteen minutes but he was not giving up and was very patient with the situation. Great employee.
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July 2023 by Tyler Watkins
As everyone previously mentioned, horrible customer services. Seems like it’s the blind leading the blind at this store.
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July 2023 by Rob L.
Friday morning .. empty store Only the bald manager and floor staff in sight.Bald manager was kinda rude and not much of a help. The floor staff on the contrary was extremely helpful and polite.Headquarter should make sure store managers are properly trained. 3 stars because of the helpful staff member otherwise would have been 1 star.
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May 2023 by Pat Webb
I go here just for basic office supplies. They are higher priced than going somewhere else. Cashiers always friendly.
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April 2023 by Sue Lesky
The customer service in this store is very poor. Came here today to pick up blueprints, the girl that helped me acted like I was stupid, when I asked her a question. Then had to go another register to purchase an iPhone cord. When checking out, he was rude. No thank you, no you’re welcome. No personality. When making copies, ran out of paper, machine said out of paper, told the blue haired girl it was out of paper, she made me read the whole thing to her before she would come over to load paper. Spoke to : other customers in the store, they said yes they are rude and do not even really try to help you.
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April 2023 by Julissa P.
Was looking for a computer chair. They have plenty to choose from and they were all on sale! They even have a recycling aisle which is cool. Staff super helpful and nice. Don't forget to sign up for their rewards.
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March 2023 by Lee Millette
Went to staples today March 4th. Wanted to buy Desk, chair, and file cabinet. Wanted over 5 minutes for someone to wait on us. No one came. Kid at registered said we only have 3 help in. Sorry Staples, you lost a big SALE, you had what we wanted but your service stunk. In fact, we had no services
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February 2023 by melony malfe
Went into this location to print some things off for work was met by a guy name Steven and he works for customer service. As I approached him, he was on the phone with a customer and said he was not able to help her because there was a line of customers, and there was actually nobody in the store. Not so very nice. I was asking for assistance to a computer to print something off. He proceeded to tell me that I could not do that here. To go to FedEx. I told him I didn’t realize that FedEx would do something like that and he told me to go find out for myself, and pretty much pushed me outside the door very rude, very inconsiderate and very unprofessional. I will never come to this location again because of this man. Do better staples !!
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January 2023 by Aleah Guy
The Manager at this store Steve has NO customer service skills. Highly do not recommend this store, we will be taking our business somewhere else.
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January 2023 by J B
They do not honor their return policy. I highly recommend going anywhere else that sells office supplies. I had office supplies to be returned and they denied me to return them stating they were not bought within 14 days. Their website clearly states that office supplies may be returned at anytime. The sales associate was rude and unhelpful. Terrible customer service!!
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December 2022 by Jm Bulger
They do not honor their return policy. I highly recommend going anywhere else that sells office supplies. I had office supplies to be returned and they denied me to return them stating they were not bought within 14 days. Their website clearly states that office supplies may be returned at anytime. The sales associate was rude and unhelpful. Terrible customer service!!
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December 2022 by Jennifer Darby
We had to wait for a very very very long time just to pickup prints that were ready at the store. Do not recommend ever purchasing prints beforehand for this location.
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November 2022 by CN Owens Author
Wow $10 to send a 2 page fax? Really? What a rip off. I like your selection of pens but I’ll be going elsewhere for my printing and fax needs.