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August 2023 by Miguel Gonzalez
Very well maintained but a little expensive. No answer or help after office hours. The guy that rented me the storage was good and really knew his stuff
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June 2023 by Angelia Hogan
Very nice,clean and very helpful staffing person
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April 2023 by Brandt Faraone
Ron is a great guy at the unit. He is eager to make sure everything is working well, such as the bay doors and the AC.
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October 2022 by Johnny Purvis
Went here because I had a family member use them and they recommend them to me. Ron was the manger and he did a great job accommodating us for our needs. I would definitely use them again in the future!
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March 2022 by Brie Drew
If I could give them a negative stars I would simply because of the way I was treated by Ron the manager. He was VERY rude and condescending to me for a misunderstanding on my end that was less then 10 seconds. He is rude and has no customer service skills what so ever. When I asked him for the corporate number he told me I did not need and in the end decided he was going to hang up on for because he is just simply rude. I hope they record calls because the way this man spoke to me was completely indecent and for him to be a manager and treat a customer like he treated me. Rude and dismissive reflects horribly on this company. I would not recommend this location to anyone
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March 2022 by Tamara Roy
I relocated from Ohio to Florida in 2021. I was unfamiliar with the area and needed to find a storage unit. I was literally at the end of my rope and saw Stronghold from 98. I went in and was immediately greeted by Ron. It was the end of the day and I knew he was ready to go home. He talked to me and was very patient with explaining what having a storage unit would mean for me. Although it was the end of the day he took the time to actually show me the unit and show me how to navigate thru hallways to get there. Several times over the next few months I would stop in to change cards on my account or ask different questions about the unit. FAST FOWARD ONE YEAR LATER ... I purchased a home and needed to end my relationship with Ron and Stronghold. I moved out of the unit and stopped in to talk with him. Just like the very first day he was engaging, patient, pleasant and very funny!!! Ron is an amazing first impression of Stronghold Storage. I had a great experience while renting there and I hope anyone who is in the area and needs a storage unit considers Stronghold.
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February 2022 by Angel Ramos
I wish I can give them 0 stars. Jonathan is a good guy to work with. However, the owner is a COMPLETE A$$@&E!! DO NOT use this company. They DO NOT work with you. Please use another storage company. We will be reporting this company to the BBB!! STAY AWAY from this company!!
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January 2022 by Crystal Bridges
Manager of the facility was great! Friendly and fast and super helpful. He showed us multiple units and let us decide which was best for us. Facility is clean and smells nice. Thanks!!
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November 2021 by Sabrina Cowart
Very clean
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September 2021 by Thomas
The facility is climate controlled, spacious, and very affordable. The staff is extremely helpful and accommodating. Ron has been truly remarkable in his customer service! Again, thank you for everything Ron!
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August 2021 by Steven Thompson
Great facility and Ron is the bomb. I am a current customer and love the place. Thanks for all your help Ron!
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June 2021 by Taylor Swindle
We needed several storage units for some remodels we were doing and I am extremely glad I found Stronghold Storage. Ron was wonderful to work with.... We will definitely use him again
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June 2021 by Christy Wright
The BEST STORAGE FACILITY IN POLK COUNTY! WOULDN'T USE ANY OTHER. AND RON, THE MANAGER IS GREAT TO WORK WITH!
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December 2020 by Thomas Bryant
The facility is climate controlled, spacious, and very affordable. The staff is extremely helpful and accommodating. Ron has been truly remarkable in his customer service! Again, thank you for everything Ron!
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November 2020 by Kornelia Von Schwerin
They do not keep the place cold enough. The units are not very high so you cannot stuck up a lot unlike most other places.Sometimes I wonder if it’s worth paying for climate control at this place. I had to throw away a bunch of clothes already and had some other stuff damaged from heat. Although, It is pretty clean and I don’t think I had mice. There are better places out there though. I say shop around.
