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November 2023 by Jomo Torre
BRAVO and his team are amazing, he is very detailed and he helped us out with all of our needs he’s amazing KEEP HIM !!!!
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November 2023 by Patricia Hendrix
Bravo was amazing he helped me with everything!!
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November 2023 by Ludwika Velez
Great customer service, answered all questions!! Recommend
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November 2023 by Alice McNair
I called for help today. I was fortunate to speak with Matthew Bravo. Mr. Bravo was very understanding of my situation. He was kind, professional. Knowledgeable and Thoughtful. Mr. Bravo took the time to explain how he would resolve my issue. He made me fell like family, not a customer. I am forever grateful. Thank you Matthew Bravo. He is a keeper.
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November 2023 by Diana Cartagena
Worst costumer service ever. The manager was very rude and sarcastic. I was completely shocked someone would promote her to management.
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September 2023 by Tina Sharai
I had a horrific experience at this location. This location needs to be audited as they are performing some fraudulent transactions on people’s accounts. The store manager, Ariyana, and a male sales associate lied about some equipment being free and upgrading a phone when, in reality, they changed my plan to a lower plan and added two new lines without my authorization or notifying me. I only found this out by reviewing the receipt, and after speaking with customer service, they advised me that we were misinformed and should bring the equipment back. When we bought it back the same day, the manager seriously acted like she didn’t want to take the equipment back and continuously kept trying to pressure us to keep the equipment even after we told her a hundred times we didn’t want the equipment because they lied about the billing for it. Also, to add to that, we paid taxes on the equipment we bought back. We also still had to pay a restocking fee. Even with that, the manager only applied a portion of what we paid in taxes and made it look like we still owed money on the restocking when, in truth, she owed us a refund. She also refused to give me back my original receipt, and when asked for a copy, she made a copy of another receipt and not the original one. We ended up paying money for nothing and regretting that we ever came to this location.
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August 2023 by Samantha Nelson
I went into the store to get help activating a new phone and transfering everything from the old phone over, as well as get wayches set up. Matthew helped us the entire time and was very professional, patient and nice. He made sure everything was setup and functioning and answered all our questions.The rest of the staff was very nice as well. The store has a very relaxed and fun atmosphere. Will definitely continue shopping at this store and would highly recommend this store.
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May 2023 by Elijah Colon
I’m happy about getting my new IPhone 14. Rob helped me out with everything, great service and very patient. If you ever need a new phone go to him he’ll get the job done.
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May 2023 by Taylor Fimpel
This store was so cool with a chill environment had great vibes positive attitude truly recommend this location and it’s right next to the food court go see Damian Janay and Rob for that new phone
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May 2023 by Jesse Butt
Matt bravo did really good he’s the best
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May 2023 by Google user
I’m happy about getting my new IPhone 14. Rob helped me out with everything, great service and very patient. If you ever need a new phone go to him he’ll get the job done.
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January 2023 by H Z
I had a five-star experience at this store location, which is right next to the food court at the mall. Store associates were very friendly, knowledgeable, technically proficient. Marissa was tremendously helpful with setting up my new iPhone, and her colleagues and manager were pleasant and professional. I can see why this location has so many great reviews and I am really glad to have shopped here!
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September 2022 by Amy Carpenter
Damian Kaleb where great with my upgrade and helped me with the device I recommend to go see them
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May 2022 by Mendy Jones
Janay did an amazing job getting us set up with brand new phones and we didn’t have to pay out for anything ! Great customer service and etiquette !!!!! THANK YOU JANAY !!!!
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February 2022 by YuNg WaLLy
Sapphire did really amazing she is a great sales associate and helped a lot and got exactly what we needed and got me set up right and was very joyful and full of brightness and a huge smile and deserves a raise
