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January 2024 by Kelsey C
Lakeland North will no longer be receiving my business. I ordered an item online and it was ready for pick up. I extended the pickup time and it was confirmed (I’m a working mom who lives further away). Order pick up was confirmed then this morning I get an item cancelled notification. I call the store to figure out why and no one can figure it out. (This just happens to be an item that is a hot commodity) I’m placed on hold for a manager and the line gets disconnected. I called back multiple times for the phone to just ring and ring. I’ve had issues at this store many times but this is the last time I will be shopping here. With a store only a few miles from there, why choose a store who has bad customer service? I can’t help but think that one of their employees wanted the item and cancelled it.
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January 2024 by MsAntanasia
Very rude and disorganized pickup area. I waited over 15min to get my stuff.
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January 2024 by Medina Anderson
Was on a really tight schedule trying to get to work. I wasn’t wanting her to rush but the cashier Laurie was literally just sitting there talking to the lady in front of me and not even ringing her items up. I said something to her about it and she just ignored me and kept talking. The lady in line behind me got fed up and went to another line. She was done before me with 3 people in front of her. Completely unprofessional and inconsiderate.
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January 2024 by Maria Lopez
Target stores has the worst customer service. I went to.the US 98 N, Lakeland store to do an even exchange for a Christmas gift for my correct size and young fellow at the counter refused to do it since I didn't have the receipt. It was a gift and of couse no receipt is given with a gift! I had not remove the tags on the items, so that was proof enough that it was their merchandise. Not the first time I've had issues with them. NEVER again will I go to any Target Store. People don't spend money for their overpriced goods. (Go to Bealls Outlet instead; good brands... cheap prizes and awesome customer service,)
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January 2024 by Jennifer Rickards
Today December 22nd I took my six year old up to have him pick out some things for Christmas (single mom) and went to the service desk for some help, I was trying to keep this whole Santa thing going. The gentleman working the counter was helping Spanish women out, I explained to him if he could help me either leaving my stuff up there and I would get in my car pull up and come in and get it or if they could call someone Sneak it out, so my son wouldn’t see it and told me he could not do anything so me being A single mom with no help I had to Figure something else out, so I asked the security guard in front of the store If he could help me out enough, no problem. He saved this Christmas for me! Target please get people to work there, that care for others no matter your race!
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December 2023 by Lisa R.
No one works the register , one person works the return station or pick up your order stations. They have lots in stock of what I wanted so that a good thing . Pleased with the decor , the prices were reasonable. I do like target but do not like their politics . I could barely get my husband to walk in there. I said so you want to get some coffee creamer while we are here , nope I don't buy anything from Target. I shop there because I love to save money using my card I save 5% automatically. I love the Joanna Gaines line too .
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December 2023 by Jerri Fairy
I've never used the buy and pick up in the store but it was great! I didn't have to be disappointed if the product was all sold out by the time I got there. Everything was paid for and ready to go.
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November 2023 by Madeline Holcomb
I had the worst experience on 11/16 around 8:30am. I was waiting at self checkout for assistance for about 10 mins when I noticed an employee chatting with her friend in the $1 section. After a few more minutes, I finally said “excuse me” in a very soft tone, she didn’t reply but made eye contact with me. A few minutes after that I said “ma’am can you help me” and she didn’t look up but aggressively replied “one minute”. Shortly after, I heard her yell “Mary, someone’s in your section and needs help”. Finally, an employee came to help me. I was completely startled by her lack of respect for a customer, and complete negligence for a situation happening right before her eyes. So rude. I’ve been shopping here daily for over a year and will never return.
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November 2023 by Nicholle F.
This Target is very clean and well organized. It has a Starbucks inside and offers Pizza Hut pizza and other snacks for self checkout. I also come here to pick up my CVS prescriptions. There is only a small grocery section, as this is not a Super Target. There is no deli or bakery. But, there is still quite a selection of grocery items. Compared to the local Walmart, this Target is much nicer and cleaner, but does not have as great a selection.
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November 2023 by Anonymous A.
Self checkout line is always too long, the people in charge of fixing issues at the self checkout get overwhelmed with the amount of people and run away to the back, thank god there's a south Lakeland target because this one should get shut down:
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November 2023 by C Fish
Great inventory. Love to shop here for cosmetics and skincare items. They also have great kitchen and bath items as well as picture frames and wall decor. It is not as busy as Walmart and seems to have better quality items. Parking here is better also
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November 2023 by Dawn Oakely
It's Target! What's not to love! They have unique stuff. Awesome prices. Fun store. Clean. Their carts are the best! Smooth with cup holders.
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October 2023 by Yolonda Dahl
Unimpressed with the changes.Was looking for clothing and a large amount of it has "recycled polyester". Just a fancy way to fake sustainability and contribute to fast fashion. It's cheaper to manufacture plastic clothing than cotton.Also, they've removed so many grocery items that I've purchased in the past. Mainly the healthy, organic items. I walked out of there with 3 or 4 items and had to try hard to find something to buy. I will not frequent this store anymore.
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September 2023 by Felicia Mendez
I really don't understand why this store is the "it" store. I was followed around the store like I was a convicted felon. The prices on most things cost more than everywhere else (double) I bought a lotion I buy all the time it was way more money than anywhere else and it said a different price on the shelf than at the register a whole $1 difference.
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September 2023 by Darlene Williamson
Easy returns at Target! The service rep greeted me with a smile and was very polite. Target will accept many methods of returning items, even the Target app. Too bad I did not need them for my vacation. Oh!