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February 2024 by Alison Terry
So helpful and so friendly! Beautiful jewelery and fantastic service. I came in with two watches that needed battery changes, and while I waited, they changed the batteries and shined up my watches. They look just like new now. Thank you!
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January 2024 by Joaquin Janicke
Amazing service, brought my watch in on new years day, and it was ready for pickup within 2 days, the jewler had reset my crystal on my watch, but changed it from a flat crystal to a domed crystal and it elevated the look of the watch SO MUCH MORE! An amazing executive decision, I was treated amazingly and will take any of my watches there from now on.
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December 2023 by Marcy MacDonald
I stopped by to see if they could repair and replace an old battery for my boyfriend's watch. They were able to fix it that day, and sent text to inform me on the repair. DefinitelyWill be back
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August 2023 by Dianna Peffly
Thank you so much for fixing my watches today while I waited. Such a great experience. Very nice family run business. Will always come here and recommend.
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April 2023 by R M F (Ray)
Very pleased with my gold hoop earrings they fixed. The price of repair and time frame to fix were great. I was also happy that it was repaired sooner then expected. I like that I received texts along the way of the service including an invoice. Aside from all that she was very pleasant. They had a nice showroom, unfortunately I didn't have time to look around, but they will be my first choice for any future repairs and pieces.
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April 2023 by H. Cortez
Overall great experience! Understanding, fast & professional! A jeweler you can trust.
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March 2023 by trey wright
They were so helpful and friendly! They explained exactly what I needed and didn't and finished in a dayThey also kept me updated on the process via text. Would absolutely recommend.
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January 2023 by Alexander Richards
Erin and her staff are awesome. Super friendly, quick service and excellent craftsmanship.
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November 2022 by Arturo Lafuente
I'm very disappointed with the customer service here. I dropped off two Tag Heuer watches to Erin for her to polish on October 12th, 2022. I told her I wasn't in a hurry to get them back. Little did I know that the work would not be done after a month of leaving them there. And the communication was just as unacceptable. After two to three weeks had passed, I had not received an update, so I called and spoke with Erin on a Monday, who told me she would be working on my watches that day. Thursday or Friday that week I called to see if my watches had been polished and she said they had not. When I mentioned that she told me that she intended to polish them on Monday, she did not apology or anything, or explain why she had not done the work, other than she alone was doing all the work for her business. I understand she has a lot of work, but why wasn't my job done on the day she said she would be doing it? Finally, after over a month had passed, on November 14th, I called and said I'd like to pick my watches up. When I arrived I asked for an explanation for why the watches were not completed and was told Tag Heuer usually takes two to three months and that next time, I should only leave only one watch if I'd like it done more quickly. There was no apology whatsoever. If there's a delay in service, I understand that, but when I'm told my watches will be polished on a certain day, but then they are not, and no accountability is taken (just excuses), that's unacceptable. I've dropped off watches at other local businesses for polishing, etc., and get them back within a week. I thought I'd give this place a try, but it was a mistake.
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November 2022 by Nat Germosen
Great service, went above and beyond, my item was returned better than expected
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September 2022 by Divi Schofield
I had a jump ring added to my 3 heart necklace and the service was excellent, Erin was so friendly and personable and I am very pleased with my necklace. I'll be back for all my jewelry repairs.
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September 2022 by Marie Dzikowski
Best Jeweler. Affordable. Very professional. Will always come back for repairs here.
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July 2022 by Krysta Monet
Customer service is A++ !!! I brought in my new Rolex watch which was too big for my tiny wrist. Resizing watches is always a challenge for many because my wrist is extremely small and I like them to fit tight with no wiggle room. She handled my watch with so much care and even took out extra links when I tried it on and ask if she could do more.The watch fits PERFECTLY and looks as if Rolex readjusted it themselves ?I will definitely be returning for more work on ALL of my jewelry! Lifelong customer for sure! TEN STARS ?
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June 2022 by David V
Great place! The owner was very friendly, she helped me pick out the perfect gift for my wife. Beautiful and a great value.
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May 2022 by Sean McMicken
I had a cheap Timex watch that I wanted to get a new battery in. One place wouldn't help me. Erin was great. I was there for not even 5 minutes and she told me she could fix it. Very friendly and helpful. I thought I was going to have to leave it there but it was done that day. I was really grateful for the first responders discount she gave me. Highly recommend. My watch is working great.
