“Very please with the products and the customer service will continue to buy my nicotine products from The vape store in the Lakeland square Mall they are awesome I love this place they always have what I want”
“This is my absolute number one favorite smoke shop literally the only one I will come to anymore Dee is absolutely amazing and she is extremely helpful and cares about all of her customers love love love this place and her I HIGHLY recommend coming here a+++++++++”
“this smoke shop has by far gave me the best smoke shop experience i can confidently say ever the guy that was there with the goatee helped me out and helped me find what i was looking for in seconds and explained to me everything about the product .
trust me if anyone is reading this that has doubts about this place STORM HERE NOWWW! #tobacconvape”
“Great selection and competitive pricing, everything a convenience retailer would need in one stop. Staff is very accommodating and knowledgeable with the products. We have been coming to them for our wholesale needs for 10+ years and will continue to do so.”
“Hello, dear reader, how are you?Hope you're having a good one!
I want to take a moment to genuinely recognize this establishment and the people who make it what it is, because what I experienced here goes far beyond normal customer service—it feels like a thoughtfully built space run with real care, intention, and pride.
First and foremost, the staff deserve real recognition. Jade and Tanner (Civically) were exceptional from start to finish. They provided not only efficient and knowledgeable assistance, but also a level of patience, respect, and genuine attentiveness that is rare to encounter. They took the time to understand my needs, carefully guided me through options within my price range, and consistently focused on helping me find the best possible outcome rather than simply pushing a sale. Even under pressure, they remained composed, helpful, and kind. There was also a third employee whose name I unfortunately didn’t catch, but they were equally impressive—steady, friendly, and highly capable, moving through tasks with ease while still remaining approachable and helpful throughout.
Beyond the people, the space itself is something truly special. The atmosphere is warm, welcoming, and intentionally designed to make people feel comfortable and present. Every wall is covered in artwork—vivid, interesting, and genuinely enjoyable to look at. It’s not generic decoration; it feels curated, expressive, and alive. Each part of the space gives you something to notice, something to appreciate, and something that makes the environment feel unique and memorable.
The shop also goes far beyond being just a place of business. It feels like a community space. There are lounge areas with couches where people can sit, relax, and spend time comfortably. Entertainment is built into the experience as well—there’s billiards available, a ping pong table, card games like UNO, darts, and other casual games that make it easy for friends or visitors to stay, interact, and enjoy themselves without pressure.
One of the most meaningful aspects is the presence of a book exchange and reading area, where books can be borrowed, swapped, or shared. That alone speaks volumes about the intention behind this place—it’s not just about commerce, but about learning, sharing, and building something communal and lasting.
On top of that, the shop is actively involved in community engagement. They have upcoming events such as a clothing drive next month, which reflects a real commitment to giving back and supporting people beyond the walls of the business. They also host larger community gatherings, including a Fourth of July cookout-style event where people come together, share food, and enjoy a genuine sense of connection and celebration.
Even the product experience is handled with care. The selection is wide and well-curated, pricing feels fair and transparent, and the staff consistently work to ensure customers feel valued and respected throughout the entire process. There is a clear effort here to balance quality, affordability, and service in a way that benefits the customer first.
Altogether, this is one of the most well-rounded and thoughtfully operated establishments I’ve ever visited. It succeeds not only because of what it offers for sale, but because of the environment it creates—one built on hospitality, community, creativity, and respect.
I will absolutely be returning, because experiences like this are rare. It is not just a shop—it is a space where people are treated well, where community is actively built, and where every visit feels meaningful.”
“I like to give a big shout out to Nolan’s nd kadyn for always helping me out when I need it the most and always having a great attitude and smiles on there face everytime I see them thank y’all both fr”
“Aiden was more than helpful and knowledgeable, great customer service and prices. One stop shop if you're a smoker literally anything you need under one roof.”
10AM - 6PM
2118 Florida Avenue South, Lakeland
Tobacco Shops
“One of my all time favorite tobacco shops.
As a teenager I’d always be curious about this place as I’d drive by, Not knowing that one day I’d be a regular. The team has always been great to me. Allen and Ms Kathy always have made it a welcoming place to escape for a smoke break. For my daily smoke, love their in-house blend of “Buccaneer” pipe tobacco.”
“I was extremely happy to find that they had a product I’ve been looking for all over the place. Jessica was very friendly and extremely helpful throughout my shopping experience.
This is my new tobacco store.”
“The Service here at Umkava Xvaperior is hands down the best coffee, botanical tea spot in Lakeland!! Dakotah, John, Sebastian and the entire crew here are knowledgeable, friendly, charismatic and have made this place mine and plenty of others feel like it’s a second home!! People come here regularly to work remotely running their businesses without interruption. More importantly there is a community that feels like the family you choose to have in your life!! Great place to come FRIDAY NIGHT for “Paint & Sip” where you can create a clay sculpture or paint a beautiful canvas piece!!”