-
June 2023 by David and Liam Wilcox
Worst customer service ever . It’s almost like they are doing you a favor by being here . They make you wait outside in the weather for your signature on a piece of paper . The large black woman that takes your order has a mountain of papers on her desk. Then when I’m the only person in there and 2 other people come in after me , she services them first and puts them in line for pick up before me , adding 20-30 minutes of wait time .Even though you have a account there and have been in business with good standing , they won’t accept your business check . You need a cashiers check . And if you use a credit card they tack on 2.25% processing fee.Overall a bad experience with customer service .On to the product . They have good selection and a huge inventory , however if you place any sizeable order (more than a few pallets ) expect to wait months for your product . If I had the money to open a business like this , I could take every single customer of theirs .
-
June 2023 by Don DeLauder
I'm sure that the tile is fine, but it's not well organized and the staff are not particularly friendly. We spent maybe five minutes there before deciding that there were not people to whom we would give our business.
-
June 2023 by Wilson lopes
The best place to buy pavers, best selection and very friendly environment, Aisha is the best!
-
May 2023 by Kimberly Woods
I have been a customer of Tremron for over 5 years with the company I work for. I can honestly say that they offer an outstanding product that we are proud to use for our paver and retaining wall installations. The staff is knowledgeable and professional. Aisha has always been able to assist me in every way possible with my orders in a friendly and timely manner. Thank you Lakeland Staff, you are all the best!
-
April 2023 by Ana Espinoza
Terrible customer service, very rude office manager. Definitely will NOT buy from them ever again.
-
February 2023 by Kimberly Pierson
Otr drivers, when you come in the drive, go around the locals on the right of driveway, stay to the left and follow around all the way out back and it loops up to the front, unload is in same 3 lanes as the load lanes, very tight in two spots for a hood in the back. I got here early and its been hours and still not unloaded.
-
February 2023 by Hazel Arevalo
All the representative from this location are all helpful especially KIM. She's an ACE of this team. Thank you so much for helping us out!! You really are a great help!!- Alpha Team
-
November 2022 by PuraVida Florida
Is not a friendly place definitely not recommended the lady in the offi ce dont respect the drivers she take all timr she want ti give us a piece of paper i guess she is the sales supervisor not friendly over an hour waiting
-
October 2022 by Chris ki1
I would give them zero if I could. Have been promised and waiting months for delivery. Product arrives and is wrong color. Great customer service too!
-
August 2022 by Drew Richards
12 pallets of pavers dropped on my customers lawn. The problem? We never ordered ANY pavers. We don't use Tremron products. Contacted Tremron last week 7/6/22 to have them removed. The pavers are still there. Customer service is useless. They say they contacted the builder who ordered them. But nothing has been picked up. They won't supply the builders name, so we can contact them directly. Pathetic. Your error, and you won't resolve it. These pavers never should've been delivered, they were never ordered, and they need to be removed immediately. 7/13/22
-
July 2022 by Pair Dice
Horrible place and staff went there for pavers and all staff was so rude and was required to wear mask when NONE of the staff was wearing mask. would definitely NOT recommend this place and would give 0 stars if I could.
-
July 2022 by Erika Smith
Worst customer service I’ve had in a long time! Complete waste of time
-
April 2022 by Breana Bagnell
This company absolutely sucks. If you are looking for good customer service, on time deliveries, good prices… this is not the place. Do not use this company. I ordered pavers 5 months ago and I was told they would be here in 12 weeks. I waited and waited I kept calling either nobody would answer, or I would get a new delivery date then they would never come. I paid for this order in 2021 … now they want to charge me 2022 prices and Iv already paid last year. This place sucks!!! Do not recommend at all. Worst company iv ever felt with.
-
April 2022 by Andrew McAdam
horrible customer service, inaccurate estimated wait times, messes up billing trying to nickel and dime customers with pallet charge and fuel charges on the "new 2022 policy" when the order was placed and paid for in 2021. DO NOT GO HERE
-
March 2022 by Mark Sapp
Horrible customer service. Horrible load outs. Products that are engineered are no longer available. Outside corner details not available because tremron no long makes outside corners. Colors do not match on outside corner pieces that they had either.
