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February 2024 by Ana Júlia S. Fernandes
I'm satisfied with this place, it's a thousand times better than the post office at 33805! Thank you, I like being served by the guy whose name I don't know but is always kind and quick makes my orders and letters quick. Thanks
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December 2023 by Jayna
Horrible customer service. Can’t get someone at local office to answer simple question like “who is my carrier?”
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December 2023 by Kim
Lock their doors early, wouldn’t let the customers inside to leave before 1pm because we were trying to enter to drop off packages. I try to avoid this post office because they’re historically unfriendly but my local one is completely closed on Saturdays. The Lakeland Highlands and Dixieland offices are 5 stars. If you want shippers to use other services and lose typical USPS business to FedEx and UPS, they’re crushing it here.
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October 2023 by Mary Mcbryde
The worst post office I ever seen they steal your Mail and act like you never had nothing come, then when you try to do a claim you have to go through the most just to tell the claim departments they never seen me come in, just close the whole place down and if I could have gave 9 stars I would
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October 2023 by Dhiraj Jaipersaud
Packages coming from this post office always seem to have some kind of delay, and that wouldn’t be a problem if it weren’t for the type of workers they employ here. Anytime you come up here to question about a package, they get combative and condescending while trying to dismiss you. It’s almost as if they get some kind of sick delight telling you that you have to wait extra days for your mail. I get post offices can get extremely busy, but people aren’t coming up there for picnics and we are already dealing with stress. No need to add additional stress with unwarranted attitudes.
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October 2023 by Terry Atchley
Went to pick up my mail because my apartment complex is changing out our mailboxes, the clerk at the front desk was so rude and dismissive, I would not recommend this post office, they have terrible customer service here.
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August 2023 by Karla Valdes
Worst experience ever having to pick up a package. What is wrong with this place???
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August 2023 by Pedro Silio
Horrible customer service most times I’m in there staff is really rude and disrespectful. Constantly Losing mail. I will be looking at canceling my P.O. Box soon
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May 2023 by Anna Walker
The man at the counter was so helpful. He answered my questions and was so polite.
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May 2023 by Lisa R.
Super nice friendly and helpful at the counter . Learned how to use the QR code for my eNay business. Will return if in the area. ThankYou
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April 2023 by Gianny
The 2 gentleman that work up front are very friendly and quick, great customer service!
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April 2023 by Sherry Federico
Very friendly helpful staff. Didn't have to wait very long for service.
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April 2023 by Larry Banks
Always exceedingly clean and very nice to have a letter or package mailed.
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March 2023 by ennui iunne
Just shut the place down. They make no attempt to knock, they lose mail, they give it to the wrong addresses, they have no customer service, they leave notes saying failed delivery without specifying why then expect you to come get it despite the note saying redeliver and etc. I paid 75 usd shipping for a 30 usd item and now are on hold for an hour. Why not knock? Why not leave the item? Why make it take 10 minutes before even being put on hold? Why not redeliver?
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December 2022 by Titus Williams
Horrible customer service. I was trying to get confirmation and verification of an address change. One of the window attendant's and especially the manager was extremely rude, unprofessional inconsiderate of my concerns and questions. I will never recommend nor visit this location again. Hopefully they can receive better and more training. That no one has to experience such inappropriate customer interactions.
