United States Postal Service
USPS,
Post OfficesHours:
2800 Lakeland Hills Blvd, Lakeland FL 33805 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers generally have a positive experience at the local USPS location, with staff described as "absolutely wonderful," "incredibly helpful, knowledgeable, and respectful," and working "extremely hard to keep the line moving quickly." The manager is also noted for offering assistance to customers. However, one customer was given incorrect information by a staff member, which caused them hours of inconvenience. Overall, the post office is described as a "nice place" with friendly and knowledgeable staff, though the lack of a direct phone number for the specific location is an inconvenience.
Most Recent Reviews
July 2025
Christian on the passport side of the post office was beyond helpful and super friendly, professional, and knowledgeable. More post offices need good employees like him.
December 2024
Went in on 12/4/24 and it was a good experience. Fast and easy service and everyone is nice and friendly. I noticed management is going around and make sure everything is working properly and customers questions are answered before they get to the counter. Keep up the good work and the post office experience will get better...
read full commentNovember 2024
Shipping three boxes to family and friends for Christmas. Very helpful people there.
More Comments(139)
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