United States Postal Service
USPS,
Post OfficesHours:
2800 Lakeland Hills Blvd, Lakeland FL 33805 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers generally have a positive experience at the local USPS location, with staff described as "absolutely wonderful," "incredibly helpful, knowledgeable, and respectful," and working "extremely hard to keep the line moving quickly." The manager is also noted for offering assistance to customers. However, one customer was given incorrect information by a staff member, which caused them hours of inconvenience. Overall, the post office is described as a "nice place" with friendly and knowledgeable staff, though the lack of a direct phone number for the specific location is an inconvenience.
Most Recent Reviews
September 2026
Having a postal service available here is very good for the community. I love the customer service. I had a problem with my important mail. The manager helped to solve the problem with great honor.
July 2026
Their self service kiosks are awesome. They stay very busy. They do not have wifi.
July 2026
Very good service. The line didn't stall at all. If you come prepared, you go through with ease.
More Comments(175)
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- Lakeland, Florida