United States Postal Service
USPS,
Post OfficesHours:
2800 Lakeland Hills Blvd, Lakeland FL 33805 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers generally have a positive experience at the local USPS location, with staff described as "absolutely wonderful," "incredibly helpful, knowledgeable, and respectful," and working "extremely hard to keep the line moving quickly." The manager is also noted for offering assistance to customers. However, one customer was given incorrect information by a staff member, which caused them hours of inconvenience. Overall, the post office is described as a "nice place" with friendly and knowledgeable staff, though the lack of a direct phone number for the specific location is an inconvenience.
Most Recent Reviews
May 2026
Great service. Pleasant staff. Advertised prices do not match for medium express mail boxes. The sign says 22. They charge 24. When I told them it was not legal to charge over the advertised price they showed no care and did not express any intent to correct the error
May 2026
Maureen was extremely helpful with all my needs and she was very friendly. A+
March 2026
It's a five for me because they have two self-checkout boxes.
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