Verizon, a leading wireless provider, offers an exceptional in-person experience at its local Cellular Sales store in Lakeside Village. The store's wireless sales consultants, such as Cathy, Chris, Jessica Hodges, and Logan, are praised for their exceptional customer service, going above and beyond to meet customers' needs. Customers highlight the ease of upgrading their Apple iPhones, Samsung Galaxies, or Motorola edge+ devices, as well as the assistance with selecting the right Verizon plan and accessories. The staff is described as professional, friendly, knowledgeable, and patient, taking the time to address all questions and concerns. Notably, Jessica Hodges is singled out as an outstanding employee, with one customer describing her as "hands down the best person on this planet" and recommending her to anyone seeking assistance. The team is commended for their transparency, problem-solving skills, and genuine care for their customers' issues, often going the extra mile to ensure a positive experience. Overall, the Verizon Cellular Sales store in Lakeside Village is praised for its exceptional customer service, knowledgeable staff, and ability to provide a seamless wireless experience for its customers.
My husband and I went to upgrade our phones and were helped by Ronnie. Not only was he super kind and professional, he also helped us get a great deal on our new phones. I will definitely be visiting again and requesting him next time we’re there.
March 2026
Jessica Hodges did a awesome job helping me fix my phone.
March 2026
Jessica Hodges was so great to work with. We are thankful for her help and the time spent!
