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July 2023 by Google user
Best place in Polk county for outstanding service! Angel has to be one of the best customer service professionals in the business. Always has the information you need and always let's you know best deals. Come to highland city Verizon and ask for Angel.
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April 2023 by Douglas King
Michael took very good care of us, professional, quick and easy to work with.We highly recommend him and look forward to doing business again with him in the future!
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April 2023 by Mystique Christensen
Absolutely love this Verizon store!! Always so helpful. We’ve been using them for years and highly recommend.
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March 2023 by Victoria Sund
Came into the store because i was having issues with my bill and Michael was able to look at my account, explain what was going on and save me $60 monthly in the process. I definitely recommend coming to this store and seeing Michael. It was a pleasant experience.
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March 2023 by Nickie Moore
I have known Michael Torres professionally for years. Have followed him for help and advice on cell phones and plans in that time and trust him fully. His heart is selfless and customer service and satisfaction motivated. So glad to know that Verizon has someone believable and trustworthy that I can relay on as well has have confidence in sending friends and family to him for their needs as well! Thanks for everything over the years Mr. Torres!
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March 2023 by Angel
Turning into my favorite store in the area. Angel was just awesome. I was on my way to get my iphone screen replaced . I came in for a screen protector . I wanted to have it ready when my screen got fix . Before I could pay he stopped me and gave me a couple other options before I paid . I’m so glad he did . Got a upgrade deal I couldn’t pass up .As I walked out with no broken phone to go fix . But , a brand new iPhone 14 for less then the cost to fix my old 11 . Thank you Angel for the upgrade. Go check him and that staff out
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March 2023 by Brianna Bryant
every time i've been to this store over the years I've had a great experience especially compared to other verizon stores. the staff is more personable & helpful, i can tell they really try to the best of their knowledge! Store manager michael & angel have both helped me most recently in the past couple of weeks with getting a new phone, accessories & transferring over all my data forever thankful. will most definitely be back when need be
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February 2023 by Debi Hicks
came to store to see about upgrading my old phone that was having issues. Ozzy assisted me & got me connected with a brand new device & lower bill. Great help & very informative definitely recommend
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February 2023 by Boris Belchoff
Came to get info on deals & plans. Ozzy helped me out & was very informative. Very satisfied, highly recommend seeing him
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February 2023 by Cheryl Hill
Angel was amazing. Very patient. He went above and beyond the call of duty. Even staying late to help us.
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February 2023 by Ialene Proctor
What a great store!!! Michael was so helpful and took the time to get our new phone completely set up and answer all of our questions. One of the best customer service experiences that I ever had!!! I highly recommend visiting this store!
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January 2023 by Donna Pearce
The entire staff was exceptional with their Service. Michael the manager went above and beyond to help me in this difficult matter. I would highly recommend them as representatives of your company.
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January 2023 by Roger Brito
Super friendly folks here ! I switched from T-Mobile over to Verizon & the whole process took about a hour. Can’t beat the affordable prices! Definitely would recommend to anyone and will be back myself.
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January 2023 by Misilene Fulse
Angel took all the time I needed to set up my phone, iPad and watches. Neighborhood caring store!!! He was great!
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November 2022 by Samer Fidy
MIchael is awesome! he helped me get an iPhone just in time for my daughters birthday. He knows his stuff. Also wait times at this store are golden.
